James E. Christensen

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Publications by James E. Christensen (bibliography)

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» 2009 «

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Hupfer, Susanne C., Ross, Steven I., Rasmussen, Jamie C., Christensen, James E., Levy, Stephen E., Gruen, Daniel M. and Patterson, John F. (2009): Crafting an environment for collaborative reasoning. In: Proceedings of the 2009 International Conference on Intelligent User Interfaces 2009. pp. 379-382. Available online

We motivate the need for new environments for collaborative reasoning and describe the foundations of our approach, namely collaboration, semantics, and adaptability. We describe the CRAFT collaborative reasoning interface and infrastructure that we are developing to explore this approach.

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» 2007 «

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Ding, Xianghua, Erickson, Thomas D., Kellogg, Wendy A., Levy, Stephen, Christensen, James E., Sussman, Jeremy, Wolf, Tracee Vetting and Bennett, William (2007): An empirical study of the use of visually enhanced voip audio conferencing: the case of IEAC. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007. pp. 1019-1028. Available online

IBM Enhanced Audio Conferencing (IEAC) is a VoIP-based audio conferencing system that, like several other systems, provides a visualization showing who is present and their states (e.g., speaking, muted). This paper presents the first study of the use of such a system. Drawing on log files collected over six weeks of use by over 1300 corporate employees, and interviews with 10 of them, we look at how and why various features of the system are used and what sorts of practices are supported. Our findings shed light on the factors that drive the use of visual enhancements to audio conferencing, and suggest further research topics.

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Changes to this page (author)

19 Feb 2010: Enabled abstracts to be shown on James E. Christensen's author page.
02 Jun 2009: Author was edited
19 Jun 2007: Author was added to the bibliography

Publication statistics

Publication period:2007-2009
Publication count:2
Number of co-authors:13



Productive colleagues

James E. Christensen's 3 most productive colleagues in number of publications:

Wendy A. Kellogg:30
Thomas D. Erickson:24
John F. Patterson:17


Collaboration count

Number of publications with 3 favourite co-authors:

Jamie C. Rasmussen:1
Steven I. Ross:1
Stephen E. Levy:1

 

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Mar 20

Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

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