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ReferencesNavigation arrowAuthorsNavigation arrowJaclyn R. Schrier
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

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Jaclyn R. Schrier

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Publications by Jaclyn R. Schrier (bibliography)

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1992
 
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Schrier, Jaclyn R., Williams, Evelyn L., MacDonell, Kevin S., Peterson, Larry A., Strijland, Paulien F., Wichansky, Anna and Williams, James R. (1992): HCI Standards on Trial: You be the Jury. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 635-638.

 
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Schrier, Jaclyn R. (1992): Reducing Stress Associated with Participating in a Usability Test. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 1210-1214.

“Although usability tests are typically conducted with a purpose of making products less stressful for people to use, the usability testing process itself can be stressful for many test participants. The combination of trying to use a new product, being videotaped, and being watched by others, is a potentially stressful environment for many people. Although the Subject Precautions section of the Human Factors Society Code of Ethics clearly states that "the exposure of human or animal research subjects to ... stress" should be "commensurate with the significance of the problem being researched," the Code of Ethics does not provide guidance for reducing exposure of human subjects to stress. This paper describes several practical extensions to the Subject Precautions that can help reduce stress associated with participating as a subject in a usability test. The recommendations in this paper are based on anecdotal evidence gathered in numerous usability tests conducted in both laboratory and field settings. Recommendations are included for preparing the test environment, recruiting test participants, and interacting with participants during testing.”

© All rights reserved Schrier and/or Human Factors Society

 
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26 Jun 2007: Modified
28 Apr 2003: Added

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Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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