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ReferencesNavigation arrowAuthorsNavigation arrowJ. Walter Lane
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

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J. Walter Lane

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Publications by J. Walter Lane (bibliography)

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1988
 
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Courtright, John F., Acton, William H., Frazier, Michael L. and Lane, J. Walter (1988): Effects of "Workarounds" on Perceptions of Problem Importance During Operational Test. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 1150-1153.

“Workarounds are nonstandard procedures operators devise to compensate for system deficiencies. This study investigated the impact of workarounds on the perceived importance of problems discovered during operational test. Questionnaire data were collected for 73 reported design deficiencies to assess the existence and effectiveness of workarounds and the importance of the tasks they affected to mission success. Problems were viewed as more important when workarounds were ineffective or time consuming, and when the tasks affected were deemed critical to mission success. Implications for problem prioritization are discussed.”

© All rights reserved Courtright et al. and/or Human Factors Society

 
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Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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