Publication statistics

Pub. period:1989-2007
Pub. count:6
Number of co-authors:0

 
 
Jul 13

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J. Christopher Westland

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Publications by J. Christopher Westland (bibliography)

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2007
 
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Westland, J. Christopher (2007): Collaborative research for the study of e-commerce and e-business in China. In: Gini, Maria L., Kauffman, Robert J., Sarppo, Donna, Dellarocas, Chrysanthos and Dignum, Frank (eds.) Proceedings of the 9th International Conference on Electronic Commerce - ICEC 2007 August 19-22, 2007, Minneapolis, MN, USA. pp. 263-264.

2002
 
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Westland, J. Christopher (2002): The Effect of Delays in Information Exchange in Electronic Markets. In Journal of Organizational Computing and Electronic Commerce, 12 (2) pp. 121-131.

In this research I explored the impact of information delays in a simple model of negotiation through an electronic market system. I found that a market can accurately reflect buyers' and sellers' preferences only if the rate of injection of price information multiplied by the rate of transfer of price information falls between 0 and 2. It is argued that markets adjust themselves to this constraint in practice. The alternatives are to experience chaotic and catastrophic volatility in prices or to go out of operation. Thus, electronic commerce can provide value beyond merely speeding up operations and increasing capacity. It also helps avoid misleading behavior by both buyer and seller and allows markets to operate in a wider range of trading environments.

© All rights reserved Westland and/or Lawrence Erlbaum Associates

 
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Westland, J. Christopher (2002): Preference Ordering Cash, Near Cash, and Electronic Cash. In Journal of Organizational Computing and Electronic Commerce, 12 (3) pp. 223-242.

In this research, I surveyed merchant and customer preferences for cash, near cash, and electronic cash (e-cash). E-cash promises new but untested advantages in security, portability, and privacy. In this research, I conducted a large survey of e-cash acceptance by customers and retail merchants to provide 3 preference orderings for cash, near cash, and e-cash. Nonparametric hypothesis testing showed that e-cash was preferred to other payment methods, but the statistics were equivocal. Stochastic dominance statistics explained the equivocal results returned from nonparametric tests. E-cash dominated the hybrid card but was clearly dominated by traditional cash. E-cash neither dominated nor was dominated by credit cards and debit cards. After adjusting for technology adoption risk, a clear preference ordering was obtained: (a) cash and credit cards were preferred to e-cash, and (b) e-cash was preferred to debit cards and hybrids. I conclude that e-cash is unlikely to compete well against cash and credit cards for 3 reasons: (a) switching costs, (b) technology risk, and (c) insufficient market differentiation. The results suggest that there may not be a market niche for e-cash. Instead, successful products are likely to emerge in the form of vertical market cash substitutes that meet specific objectives. As commerce evolves toward customization to a focused cross-section of consumers, a "one-size-fits-all" e-cash is not likely to remain a viable product.

© All rights reserved Westland and/or Lawrence Erlbaum Associates

1991
 
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Westland, J. Christopher (1991): Economic constraints in hypertext. In JASIST - Journal of the American Society for Information Science and Technology, 42 (3) pp. 178-184.

1990
 
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Westland, J. Christopher (1990): Collaboration and Productivity in Information Systems Research. In The Information Society, 7 (1) .

1989
 
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Westland, J. Christopher (1989): Topic-Specific Market Concentration in the Information Services Industry: Evidence from the DIALOG Group of Data Bases. In The Information Society, 6 (3) .

 
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13 Sep 2009: Added
01 Jun 2009: Modified
01 Jun 2009: Modified
31 May 2009: Modified
30 May 2009: Modified
24 Jun 2007: Modified
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URL: http://www.interaction-design.org/references/authors/j__christopher_westland.html

Publication statistics

Pub. period:1989-2007
Pub. count:6
Number of co-authors:0

 
 
Jul 13

A general principle for all user interface design is to go through all of your design elements and remove them one at a time. If the design works as well without a certain design element, kill it.

-- Jakob Nielsen, Designing Web Usability, p. 22.

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!