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J. B. Brooke

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Publications by J. B. Brooke (bibliography)

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1986
 
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Brooke, J. B. (1986): Usability Engineering in Office Product Development. In: Harrison, Michael D. and Monk, Andrew (eds.) Proceedings of the Second Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers II August 23-26, 1986, University of York, UK. pp. 249-259.

Applying human factors to the development of computer systems is often left to be something of an afterthought. The application of usability engineering techniques can provide a number of benefits in ensuring the improvement of the human factors of a software product. Firstly, usability is modified from a vague wish to a clear statement of measurable goals in product requirements. This helps both the human factors engineer and the product development team. Secondly, the human factors engineer and the product developers must work closely together to develop the goals, which ensures that as many constraining factors on usability as possible are taken into account -- for example, the feasibility of building certain sort of interfaces, the target user population, requirements for backwards compatibility with other products are all things which might affect what is judged to be "good" human factors in absolute terms. The statement of clear measurable usability goals also implies that the product must itself be subjected to usability testing. This procedure allows the human factors engineer to identify those flaws in the software system which cause the greatest usability problems. Experience in testing a variety of office systems has shown that the problems are usually "trivial" flaws in design or implementation. Nonetheless, these tend to compound with each other and interact to cause major usability problems. Basic conceptual problems seem to be rare.

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1980
 
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Brooke, J. B., Duncan, K. D. and Cooper, Caroline (1980): Interactive Instruction in Solving Fault-Finding Problems -- An Experimental Study. In International Journal of Man-Machine Studies, 12 (3) pp. 217-227.

Two experiments are described which investigate the effects of providing information about the diagnostic process during training in fault diagnosis. This process information is presented by an interactive computer program. The experimental results demonstrate that some generalizable strategic learning takes place. This learning is apparently dependent on changes in the problem solving context during training.

© All rights reserved Brooke et al. and/or Academic Press

1978
 
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Brooke, J. B., Duncan, K. D. and Marshall, E. C. (1978): Interactive Instruction in Solving Fault Finding Problems. In International Journal of Man-Machine Studies, 10 (5) pp. 603-611.

A training program is described which provides, during fault diagnosis, additional information about the relationship between the remaining faults and the available indicators. Since this information changes throughout the process of fault diagnosis, an interactive computer system seems to be the most suitable training implementation. The computer program developed for this purpose and the first results of experimental training are described.

© All rights reserved Brooke et al. and/or Academic Press

 
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Changes to this page (author)

22 Feb 2010: Modified
28 Apr 2003: Added

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May 22

User error: replace user and press any key to continue.

-- Popular computer one-liner

 
 

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Read the fascinating history of Wearable Computing, told by its father, Steve Mann

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