Irene Au is dedicated to raising the strategic value of design and user research within software companies through better methods and practices, processes, leadership, and quality. She is Director of User Experience at Google, where her team is responsible for design and user research for Google's products worldwide. Prior to Google, she spent eight years at Yahoo! where she was Vice President of User Experience and Design. At Yahoo!, Irene established the interaction design and user research practice, and led product and platform design efforts worldwide. Irene also headed up the Product Practices team which coached teams on Agile development practices and developed product operations programs to help business units deliver on corporate strategy. Prior to Yahoo!, Irene was at Netscape Communications, where she was an interaction designer and led cross-product design efforts on Netscape's browser, mail/news client, and page editor. Irene hold an M.S. in Human-Computer Interaction through the Department of Mechanical and Industrial Engineering at the University of Illinois at Urbana-Champaign, birthplace of the first popular graphical Web browser, NCSA Mosaic.
Rohrer, Christian, Au, Irene, Darnell, Elissa, Dickenson, Nancy, Evenson, Shelley and Kaasgaard, Klaus (2008): Design, marketing, strategy: where does user research belong?. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 2241-2244. Available online
Au, Irene, Boardman, Richard, Jeffries, Robin, Larvie, Patrick, Pavese, Antonella, Riegelsberger, Jens, Rodden, Kerry and Stevens, Molly (2008): User experience at Google: focus on the user and all else will follow. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 3681-3686. Available online
Au, Irene (2001): Industry briefs: Yahoo!. In Interactions, 8 (2) pp. 81-84
Au, Irene and Li, Shuang (1998): Netscape Communicator's Collapsible Toolbars. In: Karat, Clare-Marie, Lund, Arnold, Coutaz, Joëlle and Karat, John (eds.) Proceedings of the ACM CHI 98 Human Factors in Computing Systems Conference April 18-23, 1998, Los Angeles, California. pp. 81-86. Available online
Sanderson, Penelope, Iozzo, Nick, Buberel, Jason and Au, Irene (1995): The Advising Workbench: Participation-Based Development of a Software Environment to Support Student Advising. In: Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting 1995. pp. 1180-1184.
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Publication period:1995-2008
Publication count:5
Number of co-authors:16
Irene Au's 3 most productive colleagues in number of publications:
Robin Jeffries:19Number of publications with 3 favourite co-authors:
Patrick Larvie:1Learn more about Irene Au:
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People shouldn’t have to read a manual to open a door, even if it is only one word long (push/pull).
-- Don Norman
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