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Irene A. Faivre

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Publications by Irene A. Faivre (bibliography)

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1987
 
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Faivre, Irene A. and Krysiak, Deborah A. (1987): Alphabet Soup: Case and Order in Index Search. In: Proceedings of the Human Factors Society 31st Annual Meeting 1987. pp. 130-134.

Through experience, adult readers have developed strong expectations about the meaning of visually distinct characters in text organization. Typically, when upper-case or bold face words are included in lists, they indicate topic headings. Through their experience with simple indexes, adult readers learn that it is efficient to use these distinctive entries to facilitate scanning. However, many computer manuals employ the convention of printing reserved words in upper-case. These words are then included in the index in alphabetical order, without regard to their possible interpretation as topic headings. We compared the accuracy of rapid index scanning under conditions where the two meanings of upper-case either were in conflict or were not in conflict. We found that subjects were less able to spot lower-case targets when they were listed preceding a similar upper-case entry than when the upper-case entry was eliminated. Recommendations for eliminating the conflict situation are discussed.

© All rights reserved Faivre and Krysiak and/or Human Factors Society

 
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16 Feb 2010: Modified
25 Jun 2007: Added

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May 20

The moment clients realize that revisions are not an all-you-can-eat buffet, suddenly they realize they are not hungry.

-- Lester Beall

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

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