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Herbert Ristock

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Publications by Herbert Ristock (bibliography)

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» 2008 «

Korolev, Nikolay, Ristock, Herbert and Anisimov, Nikolay (2008): Modeling and Simulation of a Pacing Engine for Proactive Campaigns in Contact Center Environment. In: Zaluski, Marek (ed.) Business and Industry Symposium BIS April 14 -17, 2008, Ottawa, Canada. pp. 249-255. Available online

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» 2007 «

Anisimov, Nikolay, Galvin, Brian and Ristock, Herbert (2007): XML-based multimodal interaction framework for contact center applications. In: Proceedings of the 2007 International Conference on the World Wide Web 2007. pp. 1349-1350. Available online

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Anisimov, Nikolay, Galvin, Brian and Ristock, Herbert (2007): XML based Framework for Contact Center Applications. In: 3rd International Conference on Web Information Systems and Technologies (WEBIST 2007) March 3-6, 2007, Barcelona, Spain. pp. 443-450. Available online

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Changes to this page (author)

26 Aug 2008: Author was added to the bibliography (approved by an editor)
04 Nov 2007: Author was added to the bibliography (approved by an editor)
25 Jul 2007: Author was added to the bibliography
 

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