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ReferencesNavigation arrowAuthorsNavigation arrowGunilla A. Sundstrom

Publication statistics

Pub. period:1988-1994
Pub. count:4
Number of co-authors:1



Co-authors

Number of publications with 3 favourite co-authors:

Anthony C. Salvador:1

 

 

Productive colleagues

Gunilla A. Sundstrom's 3 most productive colleagues in number of publications:

Anthony C. Salvado..:1
 
 
 
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

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Gunilla A. Sundstrom

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Publications by Gunilla A. Sundstrom (bibliography)

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1994
 
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Sundstrom, Gunilla A. and Salvador, Anthony C. (1994): Cooperative Human-Computer Decision Making: An Experiment and Some Design Implications. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 220-224.

“Creating useful dialogues between human and automated decision makers (i.e., intelligent agents) is a critical design aspect of any effective decision support environment. However, surprisingly few studies have examined the various factors influencing the way a human decision maker interacts with various types of intelligent agents. In the present work, one such factor was examined, namely the confidence expressed by the agent about its own conclusions. Subjects were trained in a network management fault diagnosis task. They were then asked to accept or reject a fault diagnosis generated by the automated decision making agent. The automated decision maker presented its fault diagnosis with an associated confidence indication expressed as a probability. Subjects were required to decide whether to accept or reject the automated decision maker's diagnosis. To conceive an informed response, subjects were able to examine various types of information related to network performance. The results indicated that the higher the confidence level presented by the automated decision maker, the more likely it was that the human decision maker would accept the automatically generated diagnosis. Thus, the higher the confidence level of the automated decision maker, the more likely subjects were to accept a wrong decision. Moreover, subjects examined fewer pieces of information in situations when the automated decision maker expressed a high level of confidence.”

© All rights reserved Sundstrom and Salvador and/or Human Factors Society

1993
 
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Sundstrom, Gunilla A. (1993): User Modelling for Graphical Design in Complex Dynamic Environments: Concepts and Prototype Implementations. In International Journal of Man-Machine Studies, 38 (4) pp. 567-586.

“In this paper, it is proposed that using knowledge-based technology to generate different types of models of a target domain can better assist designers of support systems. The main argument is that designers' decisions should be based on knowledge about a domain rather than on their "common sense" judgments. This approach is illustrated by describing a canonical user model capturing operators' information and knowledge acquisition behaviour. In the present work, this model is used to help designers identify what process variables need to be associated with flow diagrams representing the structure of the technical system. Concepts underlying the user modelling approach as well as the knowledge elicitation and knowledge representation process are described. Finally, functionality provided by the user model is discussed as well as how the approach can be evaluated.”

© All rights reserved Sundstrom and/or Academic Press

1991
 
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Sundstrom, Gunilla A. (1991): Process Tracing of Decision Making: An Approach for Analysis of Human-Machine Interactions in Dynamic Environments. In International Journal of Man-Machine Studies, 35 (6) pp. 843-858.

“The focus of the present paper is to develop principles for support of joint human-machine reasoning processes in dynamic environments. The central notion is to separate the representations of the technical system from the representations of the human operator during design of knowledge-based support systems. An approach is described which focuses on the analysis of information and knowledge acquisition of human operators in supervision and control systems. In the approach, information search of human operators is analysed using the notions of information processing goals, means and requirements. Examples illustrate how the present approach complements canonical goal-means representations of technical systems. Finally, the design implications of the proposed framework are discussed.”

© All rights reserved Sundstrom and/or Academic Press

1988
 
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Sundstrom, Gunilla A. (1988): Modeling Information Search Behavior for Design Purposes: An Example from Process Control. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 1376-1380.

“Current model son operator behavior in supervisory control systems are reviewed with special focus on their usefulness for graphical design of human-machine interfaces in dynamic technical systems. An alternative framework is described and used in a knowledge based approach to represent information search behavior of operators for graphical design purposes.”

© All rights reserved Sundstrom and/or Human Factors Society

 
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Changes to this page (author)

26 Jun 2007: Modified
25 Jun 2007: Modified
28 Apr 2003: Added

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URL: http://www.interaction-design.org/references/authors/gunilla_a__sundstrom.html

Publication statistics

Pub. period:1988-1994
Pub. count:4
Number of co-authors:1



Co-authors

Number of publications with 3 favourite co-authors:

Anthony C. Salvador:1

 

 

Productive colleagues

Gunilla A. Sundstrom's 3 most productive colleagues in number of publications:

Anthony C. Salvado..:1
 
 
 
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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