Giorgio de Michelis

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Publications by Giorgio de Michelis (bibliography)

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» 2006 «

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Michelis, Giorgio de, Loregian, Marco and Martini, Patrick (2006): Directional Interaction with Large Displays Using Mobile Phones. In: PerCom 2006 - 4th IEEE Conference on Pervasive Computing and Communications Workshops 13-17 March, 2006, Pisa, Italy. pp. 196-200. Available online

» 2004 «

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Terrenghi, Lucia, Valle, Carla and Michelis, Giorgio de (2004): Interaction Design for CSCL in Ubiquitous Computing. In: Brewster, Stephen A. and Dunlop, Mark D. (eds.) Mobile Human-Computer Interaction - Mobile HCI 2004 - 6th International Symposium September 13-16, 2004, Glasgow, UK. pp. 523-524. Available online

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Binder, Thomas, Michelis, Giorgio de, Gervautz, Michael, Jacucci, Giulio, Matkovic, Kresimir, Psik, Thomas and Wagner, Ina (2004): Supporting configurability in a mixed-media environment for design students. In Personal and Ubiquitous Computing, 8 (5) pp. 310-325

» 2003 «

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Michelis, Giorgio de (2003): The "Swiss Pattada". In Interactions, 10 (3) pp. 44-53

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Agostini, A., Albolino, S., Michelis, Giorgio de, Paoli, F. De and Dondi, R. (2003): Stimulating knowledge discovery and sharing. In: Tremaine, Marilyn and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 248-257. Available online

Most of the available knowledge management systems pay little attention to two important aspects: the need of supporting emerging communities of interest together with the official organizational structure; and the need of cluing together knowledge associated with any kind of involved entity including people, communities, and informal knowledge. The MILK system enhances knowledge discovery and sharing by providing services addressing these aspects and supplying innovative interfaces and interaction styles. The goal of MILK is to become a familiar environment integrated in the every-day activities of dynamic modern workers. To meet the users' needs, the solution proposed by MILK roots in ethnographic analysis capturing the common practices within an organization.

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» 2002 «

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Agostini, A., Michelis, Giorgio de, Divitini, Monica, Grasso, Maria Antonietta and Snowdon, David N. (2002): Design and deployment of community systems: reflections on the Campiello experience. In Interacting with Computers, 14 (6) pp. 689-712

The last decade has witnessed a growing interest in what technology can do to sustain communities. Within the Campiello project innovative information technologies have been adopted to support the dynamic exchange of experiences among people living in cities with high levels of tourism, in this way reducing the progressive diminishing of identity suffered by the local communities of these cities. The system developed has been used, for an experimental period, in a neighborhood of Venice, Italy. In the paper, we reflect on the whole Campiello experience, considering all its development phases. These reflections are organized as a set of issues that require attention, respectively, in the design and deployment of community systems, illustrated with examples from Campiello. We believe that due to the relative novelty of community systems, this type of reflection is important to inform the design of future systems such that they better fulfill their objectives and become an integral part of community practices.

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» 2001 «

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Agostini, Alessandra, Michelis, Giorgio de and Divitini, Monica (2001): Ubiquitous access to community knowledge via multiple interfaces: design and experiences. In: Stephanidis, Constantine (ed.) HCI International 2001 - Proceedings of the 9th International Conference on Human-Computer Interaction August 5-10, 2001, New Orleans, USA. pp. 217-221.

» 2000 «

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Agostini, Alessandra and Michelis, Giorgio de (2000): A Light Workflow Management System Using Simple Process Models. In Computer Supported Cooperative Work, 9 (3) pp. 335-363

dynamic changes, exception handling, Petri Nets, process models, workflow management systems

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Michelis, Giorgio de, Paoli, Flavio De, Pluchinotta, Costanza and Susani, Marco (2000): Weakly augmented reality: observing and designing the work-place of creative designers. In: Designing Augmented Reality Environments 2000 2000. pp. 81-91. Available online

» 1998 «

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Michelis, Giorgio de, Dubois, Eric, Jarke, Matthias, Matthes, Florian, Mylopoulos, John, Schmidt, Joachim W., Woo, Carson C. and Yu, Eric S. K. (1998): A Three-Faced View of Information Systems. In Communications of the ACM, 41 (12) pp. 64-70

» 1997 «

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Agostini, Alessandra, Michelis, Giorgio de and Grasso, Maria Antonietta (1997): Rethinking CSCW systems: The Architecture of MILANO. In: Hughes, John F., Prinz, Wolfgang and Schmidt, Kjeld (eds.) Proceedings of the Fifth European Conference on Computer-Supported Cooperative Work 7-11 September, 1997, Lancaster, UK. pp. 33-48.

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Leiva-Lobos, Edmundo P., Michelis, Giorgio de and Covarrubias, Eliana (1997): Augmenting and Multiplying Spaces for Creative Design. In: Payne, Stephen C. and Prinz, Wolfgang (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 1997 November 11-19, 1997, Phoenix, Arizona, USA. pp. 177-186. Available online

Creative design is a very peculiar work practice that as not been studied very much from the viewpoint of the cooperation shaping it. In this paper we present the main findings of a case study conducted on an industrial design project with the aim of analyzing how its actors cooperate. The main findings of our field study involve: on the one hand, recognition of the major role played by physical arrangements of the work space in shaping the practice of creative designers; on the other, the distinction between the different work spaces where different phases of a design project are performed. On the basis of discussion of the above we outline the requirements for a cooperative support system for creative design as a system augmenting and multiplying the work spaces where it is performed.

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Michelis, Giorgio de (1997): Designing Services with ICT: Problems and Challenges. In: Proceedings of the Seventh International Conference on Human-Computer Interaction 1997. pp. 209-212.

» 1996 «

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Agostini, Alessandra, Michelis, Giorgio de, Grasso, Maria Antonietta, Prinz, Wolfgang and Syri, Anja (1996): Contexts, Work Processes, and Workspaces. In Computer Supported Cooperative Work, 5 (2) pp. 223-250

In this paper a framework for the conceptual modelling of organizational contexts is provided and it is embodied into an extension of the TOSCA organizational handbook. The context of a work process is relevant since the effectiveness of the cooperation among its actors is highly dependent on their awareness of it. It requires, on the one hand, that the context is made available in terms of visibility and/or transparency; on the other, that at any time a selection is made so that only what is relevant to the context is provided, leaving the rest in the background. With respect to the first requirement a model of the organizational context is needed, so that all the information regarding its dimensions can be linked together. With respect to the second requirement, a work process model provides some guidelines for designing a system offering a selective access to the context of a work process. The workspace metaphor is a good paradigm to make that information ready at hand, since it is the natural framework within which people do their work.

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» 1994 «

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Michelis, Giorgio de and Grasso, Maria Antonietta (1994): Situating Conversations within the Language/Action Perspective: The Milan Conversation Model. In: Smith, John B., Smith, F. Don and Malone, Thomas W. (eds.) Proceedings of the 1994 ACM conference on Computer supported cooperative work October 22 - 26, 1994, Chapel Hill, North Carolina, United States. pp. 89-100. Available online

The debate on the language/action perspective has been receiving attention in the CSCW field for almost ten years. In this paper, we recall the most relevant issues raised during this debate, and propose a new exploitation of the language/action perspective by considering it from the viewpoint of understanding the complexity of communication within work processes and the situatedness of work practices. On this basis, we have defined a new conversation model, the Milan Conversation Model, and we are designing a new conversation handler to implement it.

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» 1993 «

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Michelis, Giorgio de, Simone, Carla and Schmidt, Kjeld (eds.) ECSCW 93 - Proceedings of the Third European Conference on Computer Supported Cooperative Work 1993.

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Agostini, A., Michelis, Giorgio de, Grasso, Michael A. and Patriarca, S. (1993): Reengineering a Business Process with an Innovative Workflow Management System: A Case Study. In: Kaplan, Simon M. (ed.) Proceedings of the ACM Conference on Organizational Computing Systems 1993 November 1-4, 1993, Milpitas, California, USA. pp. 154-165. Available online

In this paper we report on the application to a real bank procedure of both a new approach to the analysis of work processes, allowing the evaluation of its transaction costs, and a prototype of a Workflow Management System, allowing an effective handling of procedure breakdowns without forcing the designers to take care of them.

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Changes to this page (author)

18 Feb 2010: Enabled abstracts to be shown on Giorgio de Michelis's author page.
24 Aug 2009: Author was edited
17 Aug 2009: Author was edited
17 Aug 2009: Author was edited
04 Jun 2009: Author was edited
31 May 2009: Author was edited
29 May 2009: Author was edited
29 Jun 2007: Author was added to the bibliography
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1993-2006
Publication count:17
Number of co-authors:36



Productive colleagues

Giorgio de Michelis's 3 most productive colleagues in number of publications:

John Mylopoulos:35
Wolfgang Prinz:34
Matthias Jarke:32


Collaboration count

Number of publications with 3 favourite co-authors:

Alessandra Agostini:4
Maria Antonietta Grasso:4
A. Agostini:3

 

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Mar 20

Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

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