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ReferencesNavigation arrowAuthorsNavigation arrowGerald G. Birdwell
Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

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Gerald G. Birdwell

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Publications by Gerald G. Birdwell (bibliography)

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1988
 
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Hammer, Ann G., Birdwell, Gerald G. and Snyder, Harry L. (1988): Optimization of User and System Knowledge. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 399-403.

“This paper presents the perspective of a user system knowledge continuum which recasts traditional user system components (user interface, context-sensitive help, completion aids, manuals, training) as interrelated knowledge components tasked with appropriately distributing required knowledge between user and system. It suggests that maximizing user system effectiveness is best viewed as optimization of a set of such knowledge components. The paper relies upon a case study showing this perspective at work in the development of APT -- Applications Productivity Tool, an integrated software environment for industrial automation applications.”

© All rights reserved Hammer et al. and/or Human Factors Society

 
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Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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