George J. Boggs
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Publications by George J. Boggs (bibliography)
» 1994 «
Sorce, James F., Lund, Arnold, Angiolillo, Joel S., Boggs, George J. and Sorce, James F. (1994): Human Factors Issues on the Information Highway. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 190-193.
This past year has been unique as planning and construction of the infrastructure to bring interactive video services to homes, schools, and businesses has begun in earnest. Ground breaking activity on new applications that use this evolving infrastructure will be intense well into the next century. It is appropriate, therefore, to examine the human factors issues that are being identified in these early stages. The problems are large, and years of research will be required before they are resolved. This panel will bring together people working on the "information highway" to discuss the issues they have been facing during these early stages, as the forms the new applications and interfaces are going to take just begin to appear.
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» 1993 «
Boggs, George J., Warren, Robert E. and Lowther, Daniel R. (1993): Assessing Ergonomic Furniture in The Workplace. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 416-420.
The selection of work center furniture is critical to the continued productivity of telecommunications workers in VDT-intensive environments. This paper describes the design three separate ergonomic studies, conducted over a period of six months, whose goal was to select ergonomic furniture in a working environment. The first study assessed user comfort and user perceptions of furniture features for each of eight adjustable worktables. The second study applied this same methodology to each of ten chairs. The third study consisted of ergonomically-oriented inspections and checklist ratings in the human factors laboratory for the eight adjustable worktables and the ten chairs. The results suggest that the three factors (user body discomfort, user perceptions of furniture features and ergonomic evaluation) are tapping different aspects of furniture usability. Each measure contributes to an informed selection decision, but should not be used in isolation. A careful consideration of the total configuration of measures may lead to better furniture selection.
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» 1989 «
Sullivan, Marc A., Boggs, George J. and Dobroth, Kathryn M. (1989): Modifying Fault Diagnosis Strategies. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 589-592.
This study investigated the ability of trained diagnosticians to alter their strategies in situations where either time or testing must be kept to a minimum. Four subjects, extensively trained in previous experiments on fault diagnosis, participated in time bonus and testing efficiency bonus conditions. They isolated faults in networks of 25 nodes connected by links. In the time bonus condition, subjects were rewarded for the number of problems completed within a time limit. In the test bonus condition, subjects were rewarded for minimizing the number of tests used to diagnose a fault. Total diagnosis time was lower in the time bonus condition, and the number of tests was lower in the test bonus condition. In the time bonus condition, subjects tended to make initial tests more rapidly than they did in the test bonus condition, and the location of initial tests was relatively "shallow" in the network. The between-subject variability in diagnosis time was larger in the test bonus condition than in the time bonus condition. There was no significant difference for between-subject variability in testing efficiency. These results suggest two important conclusions regarding fault diagnosis. First, trained diagnosticians can rapidly adapt their diagnosis strategies to changes in their problem domain. Second, explicit payoffs can, in some cases, reduce the individual differences in fault diagnosis performance. This appears to be partly due to strategies becoming more similar under explicit payoffs. It is suggested that in future studies the use of explicit payoffs should be considered.
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Boggs, George J., Eggert, Lori A. and Fay, David A. (1989): Computer and Telecommunications Services in Inpatient Pediatric Medicine Facility: Human Factors Issues. In: Proceedings of the Third International Conference on Human-Computer Interaction 1989. pp. 130-137.
This paper reports the ergonomic and human factors issues that emerged during an assessment of computer and telecommunications service needs within a pediatric hospital. To assess patients' needs, we conducted a series of informal interviews with patients, parents, and hospital staff, and we also visited the hospital to make on-site observations. With respect to ergonomics, we found that the design constraints on physical equipment are severe. The constraints arise because hospital rooms are workspaces and because hospital equipment must be sterile. With respect to human factors, the constraints arise because the hospital population is so heterogeneous and activity schedules are idiosyncratic. Finally, some suggestions are given about future research directions.
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Mar 22nd, 2010
Changes to this page (author)
10 Feb 2010: Enabled abstracts to be shown on George J. Boggs's author page.28 Jun 2007: Author was edited 28 Jun 2007: Author was edited
26 Jun 2007: Author was edited
26 Jun 2007: Author was added to the bibliography