Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Hardock, Gary, Kurtenbach, Gordon and Buxton, Bill (1993): A Marking Based Interface for Collaborative Writing. In: Hudson, Scott E., Pausch, Randy, Zanden, Brad Vander and Foley, James D. (eds.) Proceedings of the 6th annual ACM symposium on User interface software and technology 1993, Atlanta, Georgia, United States. pp. 259-266.
Hardock, Gary (1991): Design issues for line--driven text editing/annotation systems. In: Graphics Interface 91 June 3-7, 1991, Calgary, Alberta, Canada. pp. 77-84.