Gabriele Meiselwitz

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Publications by Gabriele Meiselwitz (bibliography)

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» 2008 «

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Sears, Andrew, Lazar, Jonathan, Ozok, Ant and Meiselwitz, Gabriele (2008): Human-Centered Computing: Defining a Research Agenda. In International Journal of Human-Computer Interaction, 24 (1) pp. 2-16

Three National Science Foundation (NSF) programs -- Human-Computer Interaction, Universal Access, and Digital Society and Technologies -- were recently combined into one new cluster called "Human-Centered Computing" (HCC). Two workshops were held to share information about this new cluster with researchers, provide guidance to researchers who are early in their research careers and have yet to receive NSF funding, and provide feedback to NSF from the affected research communities regarding topics that are considered particularly important by this community. Continuing and emerging research opportunities identified included privacy and security issues in HCC context, intelligent user interfaces, universal access including research for different populations such as children and older adults, mobile and ubiquitous computing, and social computing, among others. Various issues concerning interdisciplinary research opportunities were also raised, including understanding the disciplines, promotion and tenure concerns, administrative overhead, and where to publish. Education discussions produced a list of curricular recommendations and a number of opportunities to enhance the education of future HCC practitioners and researchers.

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» 2007 «

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Lazar, Jonathan, Meiselwitz, Gabriele and Feng, Jinjuan (2007): Understanding Web Credibility: A Synthesis of the Research Literature. In Foundations and Trends in Human-Computer Interaction, 1 (2) pp. 139-202

As more of our communication, commerce, and personal data goes online, credibility becomes an increasingly important issue. How do we determine if our e-commerce sites, our healthcare sites, or our online communication partners are credible? This paper examines the research literature in the area of web credibility. This review starts by examining the cognitive foundations of credibility. Other sections of the paper examine not only the general credibility of web sites, but also online communication, such as e-mail, instant messaging, and online communities. Training and education, as well as future issues (such as CAPTCHAs and phishing), will be addressed. The implications for multiple populations (users, web developers, browser designers, and librarians) will be discussed.

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» 2004 «

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Lazar, Jonathan, Meiselwitz, Gabriele and Norcio, Anthony (2004): A taxonomy of novice user perception of error on the Web. In Universal Access in the Information Society, 3 (3) pp. 202-208

Novice users face many challenges when browsing the Web. The goal of this experiment was to learn about how users perceive error situations when using the World Wide Web. Specifically, the goal was to learn which circumstances cause users to believe that an error has occurred. An exploratory experiment took place with 78 subjects who were novice users. In the experiment the subjects were asked to identify when they perceived that an error had occurred. The subjects reported a total of 219 error situations. These error situations were then classified by the researchers into the following four categories: user error, system error, situational error, and poor Web design. Based on the collected data, suggestions are presented for improving the usability of Web browsers and Web sites.

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Lazar, Jonathan, Meiselwitz, Gabriele and Feng, Jinjuan (): Understanding Web Credibility: A Synthesis of the Research Literature. In Foundations and Trends in Human-Computer Interaction, 1 (2) pp. 139-202

As more of our communication, commerce, and personal data goes online, credibility becomes an increasingly important issue. How do we determine if our e-commerce sites, our healthcare sites, or our online communication partners are credible? This paper examines the research literature in the area of web credibility. This review starts by examining the cognitive foundations of credibility. Other sections of the paper examine not only the general credibility of web sites, but also online communication, such as e-mail, instant messaging, and online communities. Training and education, as well as future issues (such as CAPTCHAs and phishing), will be addressed. The implications for multiple populations (users, web developers, browser designers, and librarians) will be discussed.

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Changes to this page (author)

25 Feb 2010: Enabled abstracts to be shown on Gabriele Meiselwitz's author page.
26 Jun 2009: Author was edited
05 Jun 2009: Author was edited
12 May 2008: Author was added to the bibliography
12 May 2008: Author was edited

Publication statistics

Publication period:-2008
Publication count:4
Number of co-authors:5



Productive colleagues

Gabriele Meiselwitz's 3 most productive colleagues in number of publications:

Andrew Sears:71
Jonathan Lazar:26
Jinjuan Feng:17


Collaboration count

Number of publications with 3 favourite co-authors:

Jonathan Lazar:4
Jinjuan Feng:2
Ant Ozok:1

 

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Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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