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G. Jonathan Wolfman

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Publications by G. Jonathan Wolfman (bibliography)

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1995
 
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Miller, Douglas L., Volanth, Alton J., Wolfman, G. Jonathan and Mullins, R. Timothy (1995): Electronic Meeting Systems in Computer Human Interface Design: A Case Study. In: Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting 1995. pp. 1190-1193.

The increasing economic and practical necessity of groups or teams of individuals working together to accomplish shared objectives can be observed in many diverse organizations (Alvai and Keen, 1989, Kraemer and King, 1988). This trend is reflected in many ways in complex system development environments. For example, the growing emphasis on concurrent engineering practices, and the application of tools that better organize and coordinate engineering efforts across diverse groups (e.g., CASE tools), both require and reflect the need for coordinated group activities. In turn, the growth of group work environments has led to growing interest and need for tools that can support and enhance the effectiveness of group work activities. Such a tool is an electronic meeting system (EMS). This case study reports the effectiveness of an EMS applied as part of a computer-human interface (CHI) design evaluation methodology, in the design of an air traffic control system.

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1994
 
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Miller, Douglas L., Wolfman, G. Jonathan, Mullins, R. Timothy and Crehan, Colin (1994): Beyond the Bounds of the Human Factors Tool Kit: Computer-Human Interface Design in a Complex System. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 998-1002.

To achieve the potential of human factors involvement in computer-human interface design, human factors engineers must transition from being isolated specialists to integrated components of the mainstream life-cycle development process. A fundamental obstacle to this transition has been the limitations associated with traditional human factors methods. The search for better methods has resulted in a recent evolution in the human factors tool kit. While this evolution has increased tool kit utility, it is not yet as robust as needed for the development of complex systems. For the past several years the human factor team at Coral Federal Systems Company has been the central focus of system design and development activities for the Tower Control Computer Complex (TCCC). The TCCC will replace most Federal Aviation Administration airport tower cab equipment with advanced workstations and software. At least five limitations have been encountered with the traditional human factors tool kit due to the complexity of the TCCC and the environment in which it will be used. This paper describes these limitations, and the alternatives that have been successfully employed to produce an operationally suitable computer-human interface as part of an integrated life-cycle effort. At the heart of these remedies were the use of a dedicated team of representative end-users and a variety of non-traditional design evaluation techniques, throughout the project life-cycle. Among these techniques was the evaluation of laboratory prototypes using a "hands-off' intellectual review process and electronically supported group-based evaluations.

© All rights reserved Miller et al. and/or Human Factors Society

 
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16 Feb 2010: Modified
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26 Jun 2007: Added

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May 23

Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives.

-- G. Salomon (in "Distributed Cognitions: Psychological and Educational Considerations")

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!