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Frederick North

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Publications by Frederick North (bibliography)

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2011
 
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Baird, Aaron, North, Frederick and Raghu, T. S. (2011): Personal Health Records (PHR) and the future of the physician-patient relationship. In: Proceedings of the 2011 iConference 2011. pp. 281-288.

We provide early evidence that healthcare consumers plan to play a more active role in their healthcare through the use of a patient-centric information tool -- the Personal Health Record (PHR). We assess consumer attitudes, values, and beliefs of PHRs through the use of a focus group and further analyze the intention to adopt a PHR through the use of a survey based on the adoption of innovations model by Rogers [38]. We find that while barriers to PHR adoption exist -- such as concerns about privacy, security and the lack of visible use of PHRs by others within immediate social groups -- intention to use PHRs are high within our sample. This suggests that active consumer involvement in healthcare may be on the rise and, more importantly, that information may become a key mediator in the physician-patient relationship. While our findings are based on pilot studies consisting of relatively small sample sizes and subject to limited generalizability, these results do suggest that consumer empowerment has the potential to fundamentally alter traditional physician-patient paradigms.

© All rights reserved Baird et al. and/or ACM Press

 
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10 Nov 2012: Added

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Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading