Fiona Ingram

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Publications by Fiona Ingram (bibliography)

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» 1995 «

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McGraw, Bridget, Ingram, Fiona and Pryor, Sally (1995): The Interactive Experience. In: Proceedings of OZCHI95, the CHISIG Annual Conference on Human-Computer Interaction 1995. pp. 328-338.

» 1992 «

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Bloomer, Sarah and Ingram, Fiona (1992): User Interface Design and Multimedia. In: Proceedings of OZCHI92, the CHISIG Annual Conference on Human-Computer Interaction 1992. pp. 54-61.

Much can be learned from user interfaces outside mainstream computer programs, such as interactive television or art, public kiosks, and games. This paper presents some innovative ideas emerging from a new breed of interface designers. These designers are creating multimedia and graphical applications with little or no reference to traditional application design. HCI practitioners can make use of the ideas emerging from these designs by exploring well-known issues from an alternative context. We'll look at issues such as alternative input and output devices, artists' approach to screen design and applications that use no screen at all.

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» 1991 «

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Ingram, Fiona (1991): A Development Method for a Self Service Marketing Terminal in a Banking Environment. In: Proceedings of OZCHI91, the CHISIG Annual Conference on Human-Computer Interaction 1991. pp. 65-69.

Developing a methodology for a self-service marketing terminal for a banking environment has special issues regarding the customer interface that need to be solved. Information other than technical and interface design is required to address these issues. Resources from within the organisation, for instance a marketing department, are often able to supply the material required. Whilst information may have been gathered for a different end, appropriate analysis can extract the relevant portions. Applying this approach to a prototype self-service terminal shows the value of a research-based approach to computer-human interface design. Developing a team of experts to conduct a heuristic evaluation of a system prior to usability testing can provide a low-cost indication of likely problems. With the right mix of team skills problems involving navigation, visual and language inconsistencies and information credibility can all be highlighted. Often these points (and more) are confirmed by a first, and even brief, round of testing.

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Changes to this page (author)

26 Feb 2010: Enabled abstracts to be shown on Fiona Ingram's author page.
23 Jun 2007: Author was edited
23 Jun 2007: Author was edited
23 Jun 2007: Author was added to the bibliography

Publication statistics

Publication period:1991-1995
Publication count:3
Number of co-authors:3



Productive colleagues

Fiona Ingram's 3 most productive colleagues in number of publications:

Sarah Bloomer:6
Bridget McGraw:3
Sally Pryor:1


Collaboration count

Number of publications with 3 favourite co-authors:

Sally Pryor:1
Bridget McGraw:1
Sarah Bloomer:1

 

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Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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