Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Aguiar, Fernando and Beigbeder, Michel (2001): Improvement of Web retrieval by the use of contextual information of pages. In: Hypertext'01 - Proceedings of the Twelfth ACM Conference on Hypertext and Hypermedia August 14-18, 2001, Aarhus, Denmark. pp. 247-248.