Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Furtado, Elizabeth, Schilling, Albert, Fava, Fabrício and Camargo, Liadina (2007): Promoting Communication and Participation through Enactments of Interaction Design Solutions - A Study Case for Validating Requirements for Digital TV. In: Cordeiro, José and Filipe, Joaquim (eds.) ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems Volume HCI June 12-16, 2007, Barcelona, Spain. pp. 268-275.