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Ewald A. Kaluscha

Ph.D

Personal Homepage:
getcited.org/mbrx/PT/99/MBR/11073028


Current place of employment:
HILTI Austria

Dr. Ewald A. Kaluscha received his PhD in Business Administration in 2004 at the University of Klagenfurt, Austria. His doctoral research focused on consumer trust in business-to-consumer electronic commerce.

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Publications by Ewald A. Kaluscha (bibliography)

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2008
 
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Grabner-Kräuter, Sonja and Kaluscha, Ewald A. (2008): Consumer trust in electronic commerce: conceptualization and classification of trust building measures. In: Kautonen, Teemu and Karjaluoto, Heikki (eds.). "Trust and New Technologies". Cheltenham, UK and Northampton, USA: Edward Elgar Publishing, Incpp. 3-22

2006
 
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Grabner-Kräuter, Sonja, Kaluscha, Ewald A. and Fladnitzer, Marliese (2006): Perspectives of online trust and similar constructs: a conceptual clarification. In: Fox, Mark S. and Spencer, Bruce (eds.) Proceedings of the 8th International Conference on Electronic Commerce - ICEC 2006 2006, Fredericton, New Brunswick, Canada. pp. 235-243.

2003
 
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Grabner-Krauter, Sonja and Kaluscha, Ewald A. (2003): Empirical research in on-line trust: a review and critical assessment. In International Journal of Human-Computer Studies, 58 (6) pp. 783-812.

Lack of trust is one of the most frequently cited reasons for consumers not purchasing from Internet vendors. During the last four years a number of empirical studies have investigated the role of trust in the specific context of e-commerce, focusing on different aspects of this multi-dimensional construct. However, empirical research in this area is beset by conflicting conceptualizations of the trust construct, inadequate understanding of the relationships between trust, its antecedents and consequents, and the frequent use of trust scales that are neither theoretically derived nor rigorously validated. The major objective of this paper is to provide an integrative review of the empirical literature on trust in e-commerce in order to allow cumulative analysis of results. The interpretation and comparison of different empirical studies on on-line trust first requires conceptual clarification. A set of trust constructs is proposed that reflects both institutional phenomena (system trust) and personal and interpersonal forms of trust (dispositional trust, trusting beliefs, trusting intentions and trust-related behaviours), thus facilitating a multi-level and multi-dimensional analysis of research problems related to trust in e-commerce.

© All rights reserved Grabner-Krauter and Kaluscha and/or Academic Press

 
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Grabner-Kräuter, Sonja and Kaluscha, Ewald A. (2003): Engendering Consumer Trust in E-Commerce: Conceptual Clarification and Empirical Findings. In: Petrovic, Otto et al., (eds.): Trust in the Network Economy. Springer, Wien - New York, ISBN 3-211-06853-8, p. 55-70

Grabner-Kräuter, Sonja and Kaluscha, Ewald A. (2003): Consumer Trust in Online Purchase Decisions: Empirical Findings and Managerial Implications. In: Money, B.R. and Rose, R.L. (eds.): Proceedings of the American Marketin Association Summer Marketing Educators' Conference, August 15-18, 2003, Chicago, IL, p. 243-244

Kaluscha, Ewald A. and Grabner-Kräuter, Sonja (2003): Patterns for Consumer Trust in Electronic Commerce. In: Henney, Kevlin and Schütz Dietmar (eds.): Proceedings of the the 8th European Conference on Pattern Languages of Programs 2003 (EuroPlop'03), Universitätsverlag Konstanz UVK, p. 521-540

Grabner-Kräuter, Sonja and Kaluscha, Ewald A. (2003): Ansatzpunkte für die Entwicklung einer "Pattern-Language" zum Aufbau von Konsumentenvertrauen im Electronic Commerce. In: der markt - Zeitschrift für Absatzwirtschaft und Marketing, 42 (3 4), p. 132-146

Kaluscha, Ewald A. (2004): The Importance of Initial Consumer Trust in B2C Electronic Commerce - A Structural Equation Modeling Approach. Doctoral Dissertation, Dept. of Marketing and International Management, University of Klagenfurt, Austria. URL: http://ubdocs.uni-klu.ac.at/open/hssvoll/AC04445717.pdf

Kaluscha, Ewald A., Grabner-Kräuter, Sonja and Fladnitzer, Marliese (2005): An Overview of Online Trust: Antecedents, Consequences, and Implications. In: Walker, B.A.; Houston, M.B. (eds.): Proceedings of the American Marketing Association Summer Marketing Educators' Conference, July 29 - August 1, 2005, San Francisco, CA, p. 363-364

Grabner-Kräuter, Sonja, Kaluscha, Ewald A. and Fladnitzer, Marliese (2006): Perspectives of Online Trust and Similar Constructs – A Conceptual Clarification. In: Bruce Spencer, Mark S. Fox, Weichang Du, Donglei Du, Scott Buffett (eds.): Proceedings of The Eighth International Conference on Electronic Commerce (ICEC'06), August 13 - 16, 2006; ACM ISBN: 1-59593-392-1, p. 235-243

 

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Changes to this page (author)

30 May 2009: Modified
26 Aug 2008: Modified
26 Aug 2008: Modified
25 Aug 2008: Added
25 Aug 2008: Added
28 Apr 2003: Added

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URL: http://www.interaction-design.org/references/authors/ewald_a__kaluscha.html
Jul 30

It's all about one thing: creative problem-solving to get the story out.

-- Robert Greenberg, R/GA, 2006

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!