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ReferencesNavigation arrowAuthorsNavigation arrowEileen Kupstas
May 23

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Eileen Kupstas

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Publications by Eileen Kupstas (bibliography)

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1993
 
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Smith, John B., Smith, Dana K. and Kupstas, Eileen (1993): Automated Protocol Analysis. In Human-Computer Interaction, 8 (2) pp. 101-145.

“Over the past 8 years, The TextLab Research Group within the Department of Computer Science at the University of North Carolina has developed a collection of tools and techniques for recording users' interactions with graphics-based direct manipulation computer systems in machine-readable form and for automatically analyzing and displaying those data. This article describes these tools, discusses their methodological context, and considers their implications for software design and studies of human-computer interaction. Tools discussed include the following: tracking users' behaviors and producing a machine-recorded protocol at the level of users' actions, replaying users' sessions from the protocol data, modeling users' strategies using formal cognitive grammars, analyzing user sessions by parsing them with the grammars, and displaying results in visual form -- both static and animated -- to facilitate interpretation and understanding by researchers. These tools are placed in a methodological context by reviewing issues associated with concurrent think-aloud, keystroke, X-Windows, and video protocols; other support systems for working with these forms of protocol data are also reviewed. The discussion concludes with our reflections on the methodology and its application to computer systems and research objectives different from our own.”

© All rights reserved Smith et al. and/or Taylor and Francis

1992
 
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Smith, John B., Smith, Dana Kay and Kupstas, Eileen (1992): Machine-Recorded Protocols: Tools and Techniques. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 369-373.

“The UNC Textlab/Collaboratory Project has developed a set of tools and techniques for recording and analyzing machine-recorded protocols of users while they work with an application system developed by our project -- in the case described here, a hypertext-based writing environment, called WE. A tracking facility automatically records users' actions. Replay allows a researcher to recreate and view a user session in time proportional to the original, in uniform time, and in manually controlled steps. Our grammar incorporates a cognitive model of the users' mental behaviors for the task of expository writing and parses protocols to produce parse trees that show users' strategies for working sessions. Finally, our display tools work with these data to produce static and animated representations from which researches can infer user strategies and patterns of behavior. In this paper, we discuss the tools we have developed and issues they raise. While this methodology is described with respect to a particular task and system, it is quite general and could be used for other systems and purposes. A brief conclusion outlines our current and future work, including our plans for a comprehensive protocol analysis environment that can be used by other researchers as well as our group and our plans to extend our tools and method to record, analyze, and display multiple protocol streams for groups of individuals working collaboratively.”

© All rights reserved Smith et al. and/or Human Factors Society

 
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13 Feb 2010: Modified
26 Jun 2007: Added
28 Apr 2003: Added

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May 23

“ Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives. ”

-- G. Salomon (in "Distributed Cognitions: Psychological and Educational Considerations")

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!

 
 
 
 
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