Donald R. Gentner

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Publications by Donald R. Gentner (bibliography)

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» 1997 «

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Gentner, Donald R., Ludolph, Frank and Ryan, Chris (1997): Simplified Applications for Network Computers. In: Pemberton, Steven (ed.) Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference March 22-27, 1997, Atlanta, Georgia. pp. 439-446. Available online

This paper describes the design of HotJava Views, a user environment and suite of applications for a Network Computer. A Network Computer differs from the common Personal Computer in that it has no permanent local storage, but instead obtains its software and data as needed over the network from a central server. We have abandoned some characteristic features of current GUI interfaces, such as the desktop metaphor, file systems, and the distinction between applications and documents. Our design principles are focused on simplicity, efficiency of operation, clarity of the interaction model, and tight integration between applications.

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» 1996 «

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Gentner, Donald R. and Nielsen, Jakob (1996): The Anti-Mac Interface. In Communications of the ACM, 8 pp. 70-82

Used on the following pages:

» Mental models: [/encyclopedia/mental_models.html]

» Vigilance: [/encyclopedia/vigilance.html]


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Gentner, Donald R. and Grudin, Jonathan (1996): Design Models for Computer-Human Interfaces. In IEEE Computer, 29 (6) pp. 28-35

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Gentner, Donald R. and Nielsen, Jakob (1996): The Anti-Mac Interface. In Communications of the ACM, 39 (8) pp. 70-82

» 1992 «

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Brouwer-Janse, Maddy D., Bennett, Raymond W., Endo, Takaya, van Nes, Floris L., Strubbe, Hugo J. and Gentner, Donald R. (1992): Interfaces for Consumer Products: "How to Camouflage the Computer?". In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 287-290. Available online

» 1990 «

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Gentner, Donald R. and Grudin, Jonathan (1990): Why Good Engineers (Sometimes) Create Bad Interfaces. In: Carrasco, Jane and Whiteside, John (eds.) Proceedings of the ACM CHI 90 Human Factors in Computing Systems Conference 1990, Seattle, Washington,USA. pp. 277-282.

This paper presents a view of system design that shows how good engineering practice can lead to poor user interfaces. From the engineer's perspective, the ideal interface reflects the underlying mechanism and affords direct access to the control points of the mechanism. The designer of the user interface is often also the designer of the mechanism (or at least is very familiar with the mechanism), and thus has a strong bias toward basing the interface on the engineering model. The user, however, wants to complete a task, and an interface that is based on the task is often more appropriate than one based on the system mechanism. We discuss these issues, and also discuss where to position the user interface between the poles of the engineering model and the task model.

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Changes to this page (author)

11 Feb 2010: Enabled abstracts to be shown on Donald R. Gentner's author page.
17 Aug 2009: Author was edited
01 Jun 2009: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1990-1997
Publication count:6
Number of co-authors:9



Productive colleagues

Donald R. Gentner's 3 most productive colleagues in number of publications:

Jonathan Grudin:92
Jakob Nielsen:83
Frank Ludolph:6


Collaboration count

Number of publications with 3 favourite co-authors:

Jakob Nielsen:2
Jonathan Grudin:2
Floris L. van Nes:1

 

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Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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