David H. Nguyen

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Publications by David H. Nguyen (bibliography)

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» 2009 «

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Shih, Patrick C., Nguyen, David H., Hirano, Sen H., Redmiles, David F. and Hayes, Gillian R. (2009): GroupMind: supporting idea generation through a collaborative mind-mapping tool. In: GROUP09 - International Conference on Supporting Group Work 2009. pp. 139-148. Available online

Collaborative brainstorming can be a challenging but important part of creative group problem solving. Mind-mapping has the potential to enhance the brainstorming process but has its own challenges when used in a group. We introduce GroupMind, a collaborative mind-mapping tool that addresses these challenges and opens new opportunities for creative teamwork, including brainstorming. We present a semi-controlled evaluation of GroupMind and its impact on teamwork, problem solving and collaboration for brainstorming activities. GroupMind performs better than using a traditional whiteboard in both interaction group and nominal group settings for the task involving memory recall. The hierarchical mind-map structure also imposes important framing effects on group dynamics and idea organization during the brainstorming process. We also present design ideas to assist in the development of future tools to support creative problem solving in groups.

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» 2008 «

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Nguyen, David H., Kobsa, Alfred and Hayes, Gillian R. (2008): An empirical investigation of concerns of everyday tracking and recording technologies. In: Youn, Hee Yong and Cho, We-Duke (eds.) UbiComp 2008 Ubiquitous Computing - 10th International Conference September 21-24, 2008, Seoul, Korea. pp. 182-191. Available online

» 2007 «

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McDonald, David W., McCarthy, Joseph F., Soroczak, Suzanne, Nguyen, David H. and Rashid, Al Mamunur (2007): Proactive displays: Supporting awareness in fluid social environments. In ACM Transactions on Computer-Human Interaction, 14 (4) p. 16

Academic conferences provide a social space for people to present their work and interact with one another. However, opportunities for interaction are unevenly distributed among the attendees. We seek to extend the opportunities for interaction among attendees by using technology to enable them to reveal information about their background and interests in different settings. We evaluate a suite of applications that augment three physical social spaces at an academic conference. The applications were designed to augment formal conference paper sessions and informal breaks. A mixture of qualitative observation and survey response data are used to frame the impacts from both individual and group perspectives. Respondents reported on their interactions and serendipitous findings of shared interests with other attendees. However, some respondents also identify distracting aspects of the augmentation. Our discussion relates these results to existing theory of group behavior in public places and how these social space augmentations relate to awareness as well as the problem of shared interaction models.

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» 2006 «

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Rode, Jennifer Ann, Johansson, Carolina, DiGioia, Paul, Filho, Roberto Silva, Nies, Kari, Nguyen, David H., Ren, Jie, Dourish, Paul and Redmiles, David F. (2006): Seeing further: extending visualization as a basis for usable security. In: Proceedings of the 2006 Symposium on Usable Privacy and Security 2006. pp. 145-155. Available online

The focus of our approach to the usability considerations of privacy and security has been on providing people with information they can use to understand the implications of their interactions with a system, as well as, to assess whether or not a system is secure enough for their immediate needs. To this end, we have been exploring two design principles for secure interaction: visualizing system activity and integrating configuration and action. Here we discuss the results of a user study designed as a broad formative examination of the successes and failures of an initial prototype based around these principles. Our response to the results of this study has been twofold. First, we have fixed a number of implementation and usability problems. Second, we have extended our visualizations to incorporate new considerations regarding the temporal and structural organization of interactions.

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» 2004 «

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McCarthy, Joseph F., McDonald, David W., Soroczak, Suzanne, Nguyen, David H. and Rashid, Al Mamunur (2004): Augmenting the social space of an academic conference. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work 2004. pp. 39-48. Available online

Academic conferences provide a social space for people to present their work, learn about others' work, and interact informally with one another. However, opportunities for interaction are unevenly distributed among the attendees. We seek to extend these opportunities by allowing attendees to easily reveal something about their background and interests in different settings through the use of proactive displays: computer displays coupled with sensors that can sense and respond to the people nearby. We designed, implemented and deployed a suite of proactive display applications at a recent academic conference: AutoSpeakerID augmented formal conference paper sessions; Ticket2Talk augmented informal coffee breaks. A mixture of qualitative observation and survey response data are used to frame the impacts of these applications from both individual and group perspectives, highlighting the creation of new opportunities for both interaction and distraction. We end with a discussion of how these social space augmentations relate to the concepts of focus and nimbus as well as the problem of shared interaction models.

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Viegas, Fernanda B., boyd, danah, Nguyen, David H., Potter, Jeffrey and Donath, Judith S. (2004): Digital Artifacts for Remembering and Storytelling: PostHistory and Social Network Fragments. In: HICSS 2004 2004. . Available online

» 2002 «

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Tullio, Joe, Goecks, Jeremy, Mynatt, Elizabeth D. and Nguyen, David H. (2002): Augmenting shared personal calendars. In: Beaudouin-Lafon, Michel (ed.) Proceedings of the 15th annual ACM symposium on User interface software and technology October 27-30, 2002, Paris, France. pp. 11-20. Available online

In this paper, we describe Augur, a groupware calendar system to support personal calendaring practices, informal workplace communication, and the socio-technical evolution of the calendar system within a workgroup. Successful design and deployment of groupware calendar systems have been shown to depend on several converging, interacting perspectives. We describe calendar-based work practices as viewed from these perspectives, and present the Augur system in support of them. Augur allows users to retain the flexibility of personal calendars by anticipating and compensating for inaccurate calendar entries and idiosyncratic event names. We employ predictive user models of event attendance, intelligent processing of calendar text, and discovery of shared events to drive novel calendar visualizations that facilitate interpersonal communication. In addition, we visualize calendar access to support privacy management and long-term evolution of the calendar system.

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Changes to this page (author)

24 Feb 2010: Enabled abstracts to be shown on David H. Nguyen's author page.
13 Jun 2009: Author was edited
02 Jun 2009: Author was edited
30 May 2009: Author was edited
01 May 2009: Page was edited
12 May 2008: Author was edited
12 May 2008: Author was edited
22 Jun 2007: Author was edited
22 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:2002-2009
Publication count:7
Number of co-authors:23



Productive colleagues

David H. Nguyen's 3 most productive colleagues in number of publications:

Paul Dourish:79
Elizabeth D. Mynatt:60
Alfred Kobsa:28


Collaboration count

Number of publications with 3 favourite co-authors:

Suzanne Soroczak:2
David F. Redmiles:2
Gillian R. Hayes:2

 

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Learn more about David H. Nguyen:
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- ACM
- CSB

Mar 21

Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience.

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996

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