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References Navigation arrow Authors Navigation arrow David G. Schwartz
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David G. Schwartz

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Publications by David G. Schwartz (bibliography)

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» 2005 «

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Schwartz, David G. (2005): Encyclopedia of Knowledge Management. Hearsey, PA, USA, Idea Group Publishing
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» 1999 «

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Schwartz, David G. (1999): When Email Meets Organizational Memories: Addressing Threats to Communication in a Learning Organization. In International Journal of Human-Computer Studies, 51 (3) pp. 599-614

“The communicative act in a learning organization is subject to a number of threats to its validity (Habermas, 1981), in particular the comprehensibility, truth, trustworthiness and appropriateness of a given message. Organizational memories (OMs) can be used to address these threats. Our focus is on email communication, which suffers from the same threats identified by Habermas. The integration of email with on OM can improve the quality of communication by applying meta-knowledge to appropriately link a given message to the OM. In this paper, we expand upon the direction taken by earlier work of Abecker et al. (1997) with respect to the importance of the object-meta relationship and the use of meta-knowledge to manage (or rather to complete) an OM. We suggest that the focus of the meta-knowledge in an email application, should be on the roles, perspectives, and characteristics of the people in an organization rather than on knowledge description. This, we argue, will effectively ensure that knowledge will not be disassociated from the people and the situation (Sierhuis & Clancey, 1997). We present the HyperMail architecture and sample application to illustrate how formal meta-knowledge is used to re-associate informal email communications to an OM.”

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» 1992 «

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Boland Jr, Richard J., Maheshwari, Anil K., Te'eni, Dov, Schwartz, David G. and Tenkasi, Ramkrishnan V. (1992): Sharing Perspectives in Distributed Decision Making. In: Mantel, Marilyn and Baecker, Ronald M. (eds.) Proceedings of the 1992 ACM conference on Computer-supported cooperative work November 01 - 04, 1992, Toronto, Ontario, Canada. pp. 306-313. Available online

“Complex organizations are characterized by distributed decision making, and require a sharing of perspectives among distributed decision makers if they are to coordinate activity and adapt to changing circumstances. This paper explains the process of perspective taking and its roles in human communication, mutual trust, and organizational learning. SPIDER is a software environment for enriching communication among managers by improving their ability to represent and exchange understandings of the situations they face. Cognitive maps linked to underlying assumptions are used as a basis for sharing their perspectives and enabling coordination of distributed decision making.”

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Changes to this page (author)

23 Feb 2010: Enabled abstracts to be shown on David G. Schwartz's author page.
30 Jun 2009: Author was added to the bibliography (approved by an editor)
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1992-2005
Publication count:3
Number of co-authors:4



Productive colleagues

David G. Schwartz's 3 most productive colleagues in number of publications:

Dov Te'eni:13
Ramkrishnan V. Tenkasi:1
Anil K. Maheshwari:1


Collaboration count

Number of publications with 3 favourite co-authors:

Ramkrishnan V. Tenkasi:1
Dov Te'eni:1
Anil K. Maheshwari:1

 

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