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ReferencesNavigation arrowAuthorsNavigation arrowD. C. Antonelli
Jun 18

“ Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context. ”

-- Floyd, 1992, p. 24

 
 

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D. C. Antonelli

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Publications by D. C. Antonelli (bibliography)

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1988
 
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Wichansky, Anna, Abernethy, Charles N., Kotsonis, Miriam E., Antonelli, D. C. and Mitchell, Peter P. (1988): Selling Ease of Use: Human Factors Partnerships with Marketing. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 598-602.

“As customer demand surges for products which are easy to use, human factors and marketing professionals are working together more frequently. The purpose of this panel is to discuss ways in which human factors and marketing can interact to provide and promote usability. Panelists will share their successes and failures in working with marketing by describing case studies of collaborative work. The pros and cons of joint efforts will be discussed in a moderated question and answer format with audience participation. Brad Woolsey of Parallax Marketing Research will be a discussant.”

© All rights reserved Wichansky et al. and/or Human Factors Society

1987
 
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Antonelli, D. C. (1987): A Comparison of Hardcopy and Expert System Presentation of Network Operator Assistance Guides. In: Proceedings of the Human Factors Society 31st Annual Meeting 1987. pp. 706-709.

“Operator's Guides have traditionally been used for the communication of information. Some recent work by de Bachtin (1985) has shown that in certain programming applications, expert systems can be used to perform the same function with increased user satisfaction. The current study addresses an SNA network assistance application and compares a conventional hard copy user's manual to an expert system design to convey similar information. The performance of eight naive assistance operators attempting to solve eight typical problem scenarios was evaluated. Each operator performed all tasks. Presentation order was counterbalanced. Measures included probability of successful solution and time of solution. Performance was superior using the expert systems approach for all measures.”

© All rights reserved Antonelli and/or Human Factors Society

 
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25 Jun 2007: Modified
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Jun 18

“ Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context. ”

-- Floyd, 1992, p. 24

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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