Upcoming Courses

go to course
Emotional Design: How to make products people will love
Starts tomorrow LAST CALL!
go to course
UI Design Patterns for Successful Software
86% booked. Starts in 9 days
 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading
 
 

Claudia de Andrade Tambascia

 

Publications by Claudia de Andrade Tambascia (bibliography)

 what's this?
2010
 
Edit | Del

Piccolo, Lara Schibelsky Godoy, Bonadia, Graziella Cardoso and Tambascia, Claudia de Andrade (2010): Aplicação de técnicas e métodos de IHC para avaliar a QoE de servios de TV interativa. In: Proceedings of the 2010 Brazilian Symposium on Human Factors in Computing Systems 2010. pp. 225-230. Available online

Quality of Experience (QoE) is a measure of how customers perceive a service offering. Usually applied to evaluate telecommunications services, there is no agreement on how to correlate network measures with human factors to obtain a QoE value, especially when considering interactive interfaces of services. This paper presents results of an ongoing work to define a methodology that considers aspects of user interaction in the QoE evaluation of interactive TV services.

© All rights reserved Piccolo et al. and/or Sociedade Brasileira de Computao

2007
 
Edit | Del

Hornung, Heiko, Baranauskas, Maria Ceclia Calani and Tambascia, Claudia de Andrade (2007): Assistive Technologies and Techniques for Web Based EGOV in Developing Countries. In: Cordeiro, Jos and Filipe, Joaquim (eds.) ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems Volume HCI June 12-16, 2007, Barcelona, Spain. pp. 248-255.

2003
 
Edit | Del

Cybis, Walter de Abreu, Dyck, Andr Fabiano, Oliveira, Renate de, Pagliuso, Priscilla B. B., Tambascia, Claudia de Andrade, Villas-Boas, Andr Luiz de Castro and Freitas, Mirian (2003): Approach for the development of systematic and productive verifying lists of usability. In: Proceedings of the 2003 Latin American conference on Human-computer interaction 2003. pp. 29-40. Available online

This paper proposes an approach to the development of checklist-based software-usability inspection techniques. More precisely, it is shaped as a cyclic process of planning, construction, application and data analysis, which involves the application of evolutive checklist versions. The whole process is oriented to reach three checklist quality metrics: productivity, effectiveness and systematization of diagnosys. A case study presents the application of such approach to the developpment of a checklist-based usability inspection technique, whose questions are adapted from ISO9241 requirements. This technique is aimed at evaluating the usability of CPqD -- Rede Externa, mdulo Operao, a telecommunication network management system, produced by CPqD Foundation.

© All rights reserved Cybis et al. and/or ACM Press

 
Add publication
Show list on your website
 
 

Join our community and advance:

Your
Skills

Your
Network

Your
Career

 
Join our community!
 
 
 

Page Information

Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/claudia_de_andrade_tambascia.html