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Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

 
 

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Cindelyn Eberts

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Publications by Cindelyn Eberts (bibliography)

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1992
 
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Eberts, Ray E., Villegas, Leticia, Phillips, Colleen and Eberts, Cindelyn (1992): Using Neural Net Modeling for User Assistance in HCI Tasks. In International Journal of Human-Computer Interaction, 4 (1) pp. 59-77.

In the UNIX operating system, many complex operations can be done using a single command line, in the most efficient method, or they can be done using several command lines of simple commands, in a less efficient method. Recognizing when and how to use these efficient commands is difficult for novice users and for many experts. Five UNIX-based tasks were constructed that could be done using many simple commands, or they could be performed using one or two more complex and efficient commands. Subjects were asked to perform these tasks using the most efficient methods they could. Many different command sequences were generated from these subjects. These data were then used in a neural net model to map the comments to message markers for task assistance. An experiment was devised to test how well users could utilize the mappings of inefficient commands to help messages from the neural net. In the neural net assisted condition, subjects received assistance for the most efficient command whenever the neural net model detected that a command could be done more efficiently. This condition was compared to one in which the subjects could use off-line help and to a control condition where subjects received no assistance. Results showed that the neural net assisted group was better able to find the most efficient commands, the variance of the tasks was reduced when compared to the other groups, and performance was related to the number of efficient commands needed, rather than the difficulty or uncertainty of the task.

© All rights reserved Eberts et al. and/or Lawrence Erlbaum Associates

1990
 
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Zimmerman, Neil J., Eberts, Cindelyn, Salvendy, Gavriel and McCabe, George (1990): Measure of Work Performance Decrement Due to Respirators. In: D., Woods, and E., Roth, (eds.) Proceedings of the Human Factors Society 34th Annual Meeting 1990, Santa Monica, USA. pp. 981-983.

 
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26 Jun 2007: Modified
28 Apr 2003: Added

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Jun 18

Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!