Cees Midden
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Publications by Cees Midden (bibliography)
» 2009 «
Ham, Jaap and Midden, Cees (2009): A robot that says bad!: using negative and positive social feedback from a robotic agent to save energy. In: Proceedings of the 4th ACM/IEEE International Conference on Human Robot Interaction 2009. pp. 265-266. Available online
Two experiments explored the persuasive effects of social feedback, as provided by a robotic agent, on behavioral change. Results indicate stronger persuasive effects of social feedback than of factual feedback (Experiment 1) or factual evaluative feedback (Experiment 2), and of negative feedback (especially social but also factual) than of positive feedback.
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» 2007 «
Kort, Yvonne de, IJsselsteijn, Wijnand, Midden, Cees, Eggen, Berry and Fogg, B.J. (eds.) Proceedings of the Second International Conference on Persuasive Technology - PERSUASIVE 2007 April 26-27, 2007, Palo Alto, CA, USA.
» 2006 «
IJsselsteijn, Wijnand, Kort, Yvonne de, Midden, Cees, Eggen, Berry and Hoven, Elise van den (eds.) Proceedings of the First International Conference on Persuasive Technology for Human Well-Being - PERSUASIVE 2006 May 18-19, 2006, Eindhoven, The Netherlands.
» 2003 «
Vries, Peter de, Midden, Cees and Bouwhuis, Don (2003): The effects of errors on system trust, self-confidence, and the allocation of control in route planning. In International Journal of Human-Computer Studies, 58 (6) pp. 719-735
The concept of trust is believed by some to compensate for feelings of
uncertainty. Therefore, trust is considered to be crucial in people's decision
to rely on a complex automated system to perform tasks for them. This
experiment aimed to study the effects of errors on control allocation, and the
mediating role of trust and self-confidence in the domain of route planning.
Using a computer-based route planner, participants completed 10 route-planning
trials in manual mode, and 10 in automatic mode, allowing participants to
become equally experienced in operating both modes. During these so-called
fixed trials, the numbers of errors in automatic as well as manual mode were
systematically varied. Subsequently, participants completed six free trials,
during which they were free to choose between modes. Our results showed that
high automation error rates (AERs) decreased levels of system trust compared to
low AERs. Conversely, high manual error rates (MERs) resulted in lower levels
of self-confidence compared to low MERs, although to a lesser extent. Moreover,
the difference between measures of trust and self-confidence proved to be
highly predictive of the number of times automatic mode was selected during the
six free trials. Additionally, results suggest a fundamental bias to trust
one's own abilities over those of the system. Finally, evidence indicating a
relationship between trust and self-confidence is discussed.
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Mar 22nd, 2010
Changes to this page (author)
27 Feb 2010: Enabled abstracts to be shown on Cees Midden's author page.09 Jul 2009: Author was edited 19 May 2009: Author was added to the bibliography (approved by an editor)
19 May 2009: Author was added to the bibliography (approved by an editor)
28 Apr 2003: Added the author to the bibliography