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Cathrine E. Snyder

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Publications by Cathrine E. Snyder (bibliography)

1994

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Snyder, Cathrine E., Turley, Victoria K., Terranova, Michele and Grubb, Monty (1994): Taking a Byte Out of Crime. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. p. 976.

“The human operator is an integral part of fingerprint processing at the Federal Bureau of Investigation. The automated system currently being procured by the Federal Bureau of Investigation will provide support to the operator, but human operation and judgment will not be replaced. The Federal Bureau of Investigation, therefore, asked us to build a prototype and conduct a human factors usability evaluation. The prototype included Fingerprint Processing Workstations with the capability to support operations on scanned fingerprint cards in a process that is analogous to current paper processing. The evaluation was to have an additional purpose of promoting user acceptance and introducing a new work environment to the fingerprint processing operators. As a result, our evaluation included 11% of the fingerprint processing workforce; the subject population was heterogeneous with regard to age and experience. We used an orientation, two- and three-person team sessions, individual hands-on sessions, performance assessments, workload ratings, post-evaluation questionnaire, and focus groups to perform the study. The users' prior involvement in the design process encouraged both specific and general comments that were valuable inputs to the final system design. The usability questionnaire showed a high level of user acceptance. We believe the evaluation also successfully introduced a new way of processing fingerprint cards to a large section of the Federal Bureau of Investigation's workforce.”

1989

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Terranova, Michele, Seamster, Thomas L., Snyder, Cathrine E. and Treitler, Inga E. (1989): Cognitive Task Analysis: Techniques Applied to Airborne Weapons Training. In: Proceedings of the Human Factors Society 33rd Annual Meeting 1989. pp. 1358-1362.

“This is an introduction to cognitive task analysis as it may be used in Naval Air Systems Command (NAVAIR) training development. The focus of a cognitive task analysis is human knowledge, and its methods of analysis are those developed by cognitive psychologists. This paper explains the role that cognitive task analysis can play in the development of advanced training systems and presents the findings from a preliminary cognitive task analysis of airborne weapons operators. Cognitive task analysis is a collection of powerful techniques that are quantitative, computational, and rigorous. The techniques are currently not in wide use in the training community, so examples of this methodology are presented along with the results.”

1988

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Seamster, Thomas L., Snyder, Cathrine E., Terranova, Michele, Walker, William J. and Jones, D. Todd (1988): Human Factors in the Naval Air Systems Command: Computer Based Training. In: Proceedings of the Human Factors Society 32nd Annual Meeting 1988. pp. 1095-1099.

“Military standards applied to the private sector contracts have a substantial effect on the quality of Computer Based Training (CBT) systems procured for the Naval Air Systems Command. This study evaluated standards regulating the following areas in CBT development and procurement: interactive training systems, cognitive task analysis, and CBT hardware. The objective was to develop some high-level recommendations for evolving standards that will govern the next generation of CBT systems. One of the key recommendations is that there be an integration of the instructional systems development, the human factors engineering, and the software development standards. Recommendations were also made for task analysis and CBT hardware standards.”

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