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Brian A. Jamieson

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Publications by Brian A. Jamieson (bibliography)

2000

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Mead, Sherry E., Sit, Richard A., Rogers, Wendy A., Jamieson, Brian A. and Rousseau, Gabriel K. (2000): Influences of General Computer Experience and Age on Library Database Search Performance. In Behaviour and Information Technology, 19 (2) pp. 107-123.

“Two experiments examined the effects of general computer experience and age on library system search performance among novice library system users. Twenty younger adults (10 with high and 10 with low computer experience) and 20 older adults (10 with low and 10 with no computer experience) performed 10 search tasks of varying difficulty. Search success, syntax errors, database field specifications, keyword specifications, and use of Boolean operators were examined. Among younger novices, high computer experience was associated with slightly better performance than low computer experience. Among older novices, having some computer experience was associated with much better performance than no computer experience. Older computer users showed lower overall success rates, made more syntax and field specification errors, and demonstrated poorer understanding of Boolean logic and keyword matching algorithms than younger adults with similar computer experience. Implications for interface design and training interventions for novice on-line library system users are discussed.”

1998

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Rousseau, Gabriel K., Jamieson, Brian A., Rogers, Wendy A., Mead, Sherry E. and Sit, Richard A. (1998): Assessing the Usability of On-Line Library Systems. In Behaviour and Information Technology, 17 (5) pp. 274-281.

“Computer-based library systems are becoming pervasive throughout public and university libraries. The purpose of the present study was to survey the users of a representative system to assess the degree to which they used the system's functionality, their difficulties with the system, and their experiences learning the system. The majority of the 966 users of the system made limited use of the more advanced system commands and had difficulty understanding how the system works. Importantly, many of the users reported remotely accessing the system, which has implications for the development of training and help systems. The data from the survey are interpreted in the context of suggestions for design and training improvements for library on-line systems.”

1995

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Jamieson, Brian A., Cabrera, Elizabeth F., Mead, Sherry E. and Rousseau, Gabriel K. (1995): Training New Technology: Automatic Teller Machines and Older Adults. In: Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting 1995. pp. 153-157.

“The purpose of the present study was to assess the benefits of providing on-line training for an automatic teller machine (ATM). An ATM simulator was developed for the study, and older adults (65-80) served as the subjects. Subjects were assigned to one of two conditions. Half of the subjects were given a written description of how the ATM worked. The other half went through an on-line tutorial, which showed them how to perform transactions on the simulator. After performing 30 transactions on the simulator, subjects were transferred to a new ATM simulator that was topographically different. The subjects who received the on-line tutorial performed more transactions correctly during acquisition, and were better able to transfer their skills to a different ATM simulator and to novel transactions.”

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