Publication statistics

Pub. period:2005-2007
Pub. count:4
Number of co-authors:3



Co-authors

Number of publications with 3 favourite co-authors:

Joseph L. Hellerstein:2
Aaron B. Brown:2
Jianwen Su:1

 

 

Productive colleagues

Bin Lin's 3 most productive colleagues in number of publications:

Jianwen Su:6
Aaron B. Brown:3
Joseph L. Hellerst..:2
 
 
 
Jul 25

For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base

-- John Mackey

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 

Bin Lin

Add description
Add publication

Publications by Bin Lin (bibliography)

 what's this?
2007
 
Edit | Del

Lin, Bin, Brown, Aaron B. and Hellerstein, Joseph L. (2007): Towards an understanding of decision complexity in IT configuration. In: Kandogan, Eser and Jones, Patricia M. (eds.) CHIMIT 2007 - Proceedings of the 1st ACM Symposium on Computer Human Interaction for Management of Information Technology March 30-31, 2007, Cambridge, Massachusetts, USA. p. 3.

 
Edit | Del

Lin, Bin, Brown, Aaron B. and Hellerstein, Joseph L. (2007): Towards an understanding of decision complexity in IT configuration. In: Proceedings of the 2007 Symposium on Computer Human Interaction for the Management of Information Technology 2007. p. 3.

In previous work we laid out an approach to quantifying configuration complexity [3]. In that earlier work, we explicitly focused on complexity as experienced by expert systems managers, and thus looked at straight-line configuration procedures, ignoring the complexity faced by non-experts as they have to decide what configuration steps to follow. Decision complexity is the complexity faced by a non-expert system administrator -- the person providing IT support in a small-business environment, who is confronted by decisions during the configuration process, and is a measure of how easy or hard it is to identify the appropriate sequence of configuration actions to perform in order to achieve a specified configuration goal. To identify spots of high decision-making complexity, we need a model of decision complexity for configuring and operating computing systems. This paper extends previous work on models and metrics for IT configuration complexity by adding the concept of decision complexity. As the first step towards a complete model of decision complexity, we describe an extensive user study of decision making in a carefully-mapped analogous domain (route planning), and illustrate how the results of that study suggest an initial model of decision complexity applicable to IT configuration. The model identifies the key factors affecting decision complexity and highlights several interesting results, including the fact that decision complexity has significantly different impacts on user-perceived difficulty than on objective measures like time and error rate. We also describe some of the implications of our decision complexity model for system designers seeking to automate the decision-making and reduce the configuration complexity of their systems.

© All rights reserved Lin et al. and/or ACM Press

2005
 
Edit | Del

Lin, Bin and Su, Jianwen (2005): Handling frequent updates of moving objects. In: Herzog, Otthein, Schek, Hans-Jrg and Fuhr, Norbert (eds.) Proceedings of the 2005 ACM CIKM International Conference on Information and Knowledge Management October 31 - November 5, 2005, Bremen, Germany. pp. 493-500.

 
Edit | Del

Lin, Bin (2005): SCM in China dairy industry. In: Li, Qi and Liang, Ting-Peng (eds.) Proceedings of the 7th International Conference on Electronic Commerce - ICEC 2005 August 15-17, 2005, Xian, China. pp. 821-823.

 
Add publication
Show list on your website
 

Join our community and advance:

Your
Skills

Your
Network

Your
Career

 
 
 
 

Changes to this page (author)

03 Apr 2012: Modified
01 Sep 2009: Modified
30 May 2009: Modified
29 May 2009: Added
29 May 2009: Modified

Page Information

Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/bin_lin.html

Publication statistics

Pub. period:2005-2007
Pub. count:4
Number of co-authors:3



Co-authors

Number of publications with 3 favourite co-authors:

Joseph L. Hellerstein:2
Aaron B. Brown:2
Jianwen Su:1

 

 

Productive colleagues

Bin Lin's 3 most productive colleagues in number of publications:

Jianwen Su:6
Aaron B. Brown:3
Joseph L. Hellerst..:2
 
 
 
Jul 25

For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base

-- John Mackey

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!