Jul 25

For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base

-- John Mackey

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 

Bianca Soto

Add description
Add publication

Publications by Bianca Soto (bibliography)

 what's this?
2012
 
Edit | Del

Pantofaru, Caroline, Takayama, Leila, Foote, Tully and Soto, Bianca (2012): Exploring the role of robots in home organization. In: Proceedings of the 7th International Conference on Human-Robot Interaction 2012. pp. 327-334.

Technologists have long wanted to put robots in the home, making robots truly personal and present in every aspect of our lives. It has not been clear, however, exactly what these robots should do in the home. The difficulty of tasking robots with home chores comes not only from the significant technical challenges, but also from the strong emotions and expectations people have about their home lives. In this paper, we explore one possible set of tasks a robot could perform, home organization and storage tasks. Using the technique of need finding, we interviewed a group of people regarding the reality of organization in their home; the successes, failures, family dynamics and practicalities surrounding organization. These interviews are abstracted into a set of frameworks and design implications for home robotics, which we contribute to the community as inspiration and hypotheses for future robot prototypes to test.

© All rights reserved Pantofaru et al. and/or their publisher

 
Edit | Del

Takayama, Leila, Pantofaru, Caroline, Robson, David, Soto, Bianca and Barry, Michael (2012): Making technology homey: finding sources of satisfaction and meaning in home automation. In: Proceedings of the 2012 International Conference on Uniquitous Computing 2012. pp. 511-520.

Home and automation are not natural partners -- one homey and the other cold. Most current automation in the home is packaged in the form of appliances. To better understand the current reality and possible future of living with other types of domestic technology, we went out into the field to conduct need finding interviews among people who have already introduced automation into their homes and kept it there -- home automators. We present the lessons learned from these home automators as frameworks and implications for the values that domestic technology should support. In particular, we focus on the satisfaction and meaning that the home automators derived from their projects, especially in connecting to their homes (rather than simply controlling their homes). These results point the way toward other technologies designed for our everyday lives at home.

© All rights reserved Takayama et al. and/or ACM Press

2011
 
Edit | Del

Paepcke, Andreas, Soto, Bianca, Takayama, Leila, Koenig, Frank and Gassend, Blaise (2011): Yelling in the hall: using sidetone to address a problem with mobile remote presence systems. In: Proceedings of the 2011 ACM Symposium on User Interface Software and Technology 2011. pp. 107-116.

In our field deployments of mobile remote presence (MRP) systems in offices, we observed that remote operators of MRPs often unintentionally spoke too loudly. This disrupted their local co-workers, who happened to be within earshot of the MRP system. To address this issue, we prototyped and empirically evaluated the effect of sidetone to help operators self regulate their speaking loudness. Sidetone is the intentional, attenuated feedback of speakers' voices to their ears while they are using a telecommunication device. In a 3-level (no sidetone vs. low sidetone vs. high sidetone) within-participants pair of experiments, people interacted with a confederate through an MRP system. The first experiment involved MRP operators using headsets with boom microphones (N=20). The second experiment involved MRP operators using loudspeakers and desktop microphones (N=14). While we detected the effects of the sidetone manipulation in our audio-visual context, the effect was attenuated in comparison to earlier audio-only studies. We hypothesize that the strong visual component of our MRP system interferes with the sidetone effect. We also found that engaging in more social tasks (e.g., a getting-to-know-you activity) and more intellectually demanding tasks (e.g., a creativity exercise) influenced how loudly people spoke. This suggests that testing such sidetone effects in the typical read-aloud setting is insufficient for generalizing to more interactive, communication tasks. We conclude that MRP application support must reach beyond the time honored audio-only technologies to solve the problem of excessive speaker loudness.

© All rights reserved Paepcke et al. and/or ACM Press

 
Add publication
Show list on your website
 

Join our community and advance:

Your
Skills

Your
Network

Your
Career

 
 
 
 

Changes to this page (author)

23 Nov 2012: Modified
05 Apr 2012: Modified
04 Apr 2012: Added

Page Information

Page maintainer: The Editorial Team
URL: http://www.interaction-design.org/references/authors/bianca_soto.html
Jul 25

For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base

-- John Mackey

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!