Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Fo, Armando, Gribble, Steven D., Chawathe, Yatin, Polito, Anthony S., Huang, Andrew, Ling, Benjamin and Brewer, Eric A. (1997): Orthogonal Extensions to the WWW User Interface using Client-Side Technologies. In: Robertson, George G. and Schmandt, Chris (eds.) Proceedings of the 10th annual ACM symposium on User interface software and technology October 14 - 17, 1997, Banff, Alberta, Canada. pp. 83-84.