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Benjamin L. Somberg

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Publications by Benjamin L. Somberg (bibliography)

1995

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Somberg, Benjamin L. and Day, Mary Carol (1995): Human-Centered Reengineering: The Integration of Human Factors into Business Reengineering. In: Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting 1995. pp. 854-858.

“Business reengineering is currently being employed by many companies to maintain and improve their effectiveness. However, 50% to 70% of all reengineering efforts fail to accomplish their objectives. Although business reengineering and human factors approaches to work process reengineering share many goals, their approaches differ in four significant ways: (1) a top-down vs. a bottom-up approach; (2) starting from scratch vs. learning from an analysis of strengths and weaknesses of the existing work environment, (3) relying mainly on data from management vs. data from workers at all levels, and (4) treating processes and systems independently without a view of the worker at the center vs. a worker-centered integrated approach to process and system design. An integration of human factors approaches into business reengineering can increase the success of reengineering efforts. Data from projects where human factors specialists worked on reengineering efforts illustrate the mutual benefit to both types of work that can be gained through collaboration.”

1990

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Somberg, Benjamin L. (1990): Character Aspect Ratio and Design Tradeoffs. In: D., Woods, and E., Roth, (eds.) Proceedings of the Human Factors Society 34th Annual Meeting 1990, Santa Monica, USA. pp. 1461-1464.

“The American National Standard for Human Factors Engineering of Visual Display Workstations specifies that character height-to-width ratios be within the range of 1:0.7 to 1:0.9. The empirical literature, however, fails to provide unequivocal support for that requirement. In designing CRT displays there is a complex interaction among several parameters, including character aspect ratio and character height. The present study compared a font with a character aspect ratio within the range allowed by ANSI/HFS 100-1988 to a font with a character aspect ratio outside that range. Using three different visually-intensive tasks, no real performance differences between the two fonts were observed. The study demonstrated that meeting individual design specifications, such as those provided in ANSI/HFS 100-1988, does not necessarily produce the most legible character set. It is argued that a performance-based compliance procedure may allow more flexibility in the design of visual display workstations.”

1987

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Somberg, Benjamin L. (1987): A comparison of rule--based and positionally constant arrangements of computer menu items. In: Graphics Interface 87 (CHI+GI 87) April 5-9, 1987, Toronto, Ontario, Canada. pp. 255-260.

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