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ReferencesNavigation arrowAuthorsNavigation arrowBarbara J. Kanki
Jun 19

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Barbara J. Kanki

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Publications by Barbara J. Kanki (bibliography)

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1995
 
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Veinott, Elizabeth S. and Kanki, Barbara J. (1995): Identifying Human Factors Issues in Aircraft Maintenance Operations. In: Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting 1995. p. 950.

“Maintenance operations incidents submitted to NASA's Aviation Safety Reporting System (ASRS) between 1986-1992 were systematically analyzed in order to identify issues relevant to human factors and crew coordination. This exploratory analysis involved 102 ASRS reports which represented a wide range of maintenance incidents involving aircraft operating under FAR Part 121. This sample included both maintenance personnel and flight crew perspectives and represented many different aircraft types. Four levels of codes were used in categorizing and analyzing the reports. They were type of error (e.g., wrong part, procedural error, non-procedural error), contributing factors (e.g., individual, within-team, cross-team, procedure, tools), result of the error (e.g., aircraft damage or not) and the operational impact (e.g., aircraft flown to destination, air return, delay at gate). The main findings indicate that procedural errors were most common and that individual and team actions contributed to the errors in more than 60% of the cases. Aircraft damage was reported in one-third of these incidents. In terms of operational results,”

© All rights reserved Veinott and Kanki and/or Human Factors Society

 
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Jun 19

“ ... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested. ”

-- Steve Krug, Don't Make Me Think, p. 136

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Latest books

The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad

 
Start reading

The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!

 
 
 
 
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