Barbara E. Holder

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Publications by Barbara E. Holder (bibliography)

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Nomura, Saeko, Hutchins, Edwin and Holder, Barbara E. (2006): The uses of paper in commercial airline flight operations. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 249-258. Available online

Designers of commercial aviation flight decks have recently begun to consider ways to reduce or eliminate the use of paper documents in flight operations. Using ethnographic methods we describe the cognitive functions served by the paper-use practices of pilots. The special characteristics of flight deck work give a distinctive quality to pilots' paper-use practices. The complex high-stakes high-tempo nature of pilots' work makes shared understandings essential to safe flight. This means that representation of flight critical information must not only be available to both pilots, but available to the pilots jointly in interaction with one another. The cross-cultural component of our work shows how language and culture color all of the pilots' practices and how interaction with paper objects allows actors to build social identities and social relations.

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Changes to this page (author)

16 Feb 2010: Enabled abstracts to be shown on Barbara E. Holder's author page.
22 Jun 2007: Author was added to the bibliography

Publication statistics

Publication period:2006-2006
Publication count:1
Number of co-authors:2



Productive colleagues

Barbara E. Holder's 3 most productive colleagues in number of publications:

Edwin Hutchins:9
Saeko Nomura:4


Collaboration count

Number of publications with 3 favourite co-authors:

Edwin Hutchins:1
Saeko Nomura:1

 

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Mar 14

The computer can be thought of from the perspective of its technology [...] from the field of computer science. Or it can be thought of as a social tool, a structure that will change social interaction and social policy, for better or for worse. It can be thought of as a personal assistant, where the goals and intentions of the user become of primary concern. It can be viewed from the experience of the user, a view that changes considerably with the task, the person, the design of the system. The filed of human-computer interaction needs all these views, all these issues, and more besides.

-- Stephen Draper and Donald Norman. In "User Centered System Design" (1986) p. 1

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