Number of co-authors:40
Number of publications with 3 favourite co-authors:James F. Sorce:2Caroline Dombrowski:1Jhilmil Jain:1
Arnold Lund's 3 most productive colleagues in number of publications:Margaret M. Burnet..:103Mary Czerwinski:80Maria Francesca Co..:67
The evolution of HCI technology is a coevolution of HCI tasks and HCI artifacts: A task implicitly sets requirements for the development of artifacts to support; an artifact suggests possibilities and introduces constraints that often radically redefine the task for which the artifact was originally developed. [...] This dynamic relation, the task-artifact cycle, circumscribes the development activities of human-computer interaction
-- John M. Carroll, Wendy A. Kellogg, and Mary Beth Rosson in "The Task-Artifact Cycle" in Designing Interaction (1992)
Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Our Latest Books
Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger
Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad
Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam
Has also published under the name of:
"Arnold M. Lund", "A. Lund", and "Arnie Lund"
Publications by Arnold Lund (bibliography)
Jain, Jhilmil, Lund, Arnold and Wixon, Dennis (2011): The future of natural user interfaces. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 211-214.
This SIG is a forum to advance an integrated approach to multi-modal Natural User Interfaces. Up until now the research and design of NUI interfaces for various modalities (speech, touch, gesture) has proceeded independently. We propose having an integrated discussion with both academics and practitioners to stimulate the exchange of knowledge about the various modalities and how they might be fruitfully combined, and identifying key areas of future research and design that make the case for multi-modal NUIs. The goal is to not only create a vision of synthetic applications of NUI by connecting researchers but to also discuss ways to make the vision a reality.
© All rights reserved Jain et al. and/or their publisher
Kumar, Janaki Mythily, Rosenberg, Daniel, Arent, Michael, Wichansky, Anna, Kolhatkar, Madhuri, Kiris, Esin, Wilson, Russell and Lund, Arnold (2011): User experience management post mergers and acquisitions. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 355-358.
This panel will discuss the prominent trend of business consolidations in the enterprise software industry and proffer best practice management techniques for user experience teams following a successfully achieved merger or acquisition. Our panelists are UX managers who have experienced multiple mergers or acquisitions and will represent both the acquiring and acquired companies' perspectives. This panel builds on the success of a SIG organized at CH 2010. It will focus in on the UX management aspect post M&A, since this was most interesting to our audience. We will discuss design and technical challenges such as multiple UI technologies and platforms, navigation paradigms and menu structures, interaction behaviors, visual designs, as well as cultural and organizational challenges such as different maturity levels of UX teams, User Centered Design practices, job titles, talent management, geographical distribution and other cultural differences. Our goal is to explore best practice solutions that could help other UX managers facing similar challenges.
© All rights reserved Kumar et al. and/or their publisher
Lund, Arnold, Perkins, Annuska, Kurniawan, Sri and Nacke, Lennart (2011): Accessible games SIG. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 883-886.
Video games are early adopters of emerging technologies and introduce them to the mainstream market. Increasingly work-related applications follow the lead of entertainment systems. Yet with the growing importance and complexity of 3D technologies and virtual worlds, motion and gesture interfaces, more barriers are being raised that prevent people with disabilities from using or fully enjoying them. These new gaming experiences often require more control than current assistive technologies can support, even when the architectures themselves are designed to be accessible. The Accessible Games SIG will provide an opportunity for people working in the area of accessible games and entertainment or who can bring value to the area to meet and network, and to discuss future community building activities. A goal is to stimulate more collaboration in the accessible games area. In addition to sharing current work and identifying areas of common interest, a scenario focused exercise will be held that imagines a fully accessible networked virtual world game in order to uncover opportunities for research and innovation.
© All rights reserved Lund et al. and/or their publisher
Kim, Jeffrey, Lund, Arnold and Dombrowski, Caroline (2010): Mobilizing attention: storytelling for innovation. In Interactions, 17 (2) pp. 24-26.
Burnett, Margaret M., Costabile, Maria Francesca, Catarci, Tiziana, Ruyter, Boris de, Tan, Desney S., Czerwinski, Mary and Lund, Arnold (eds.) Proceedings of the SIGCHI conference on Human factors in computing systems, CHI 2008 5-10 April, 2008, Florence, Italy.
Lund, Arnold, Strother, Lynn and Rogers, Wendy A. (2005): The human factors and ergonomics society perspective. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1091-1092.
We first describe the Human Factors and Ergonomics Society (HFES), then our challenges with respect to meeting the needs of multidisciplinary professionals. We discuss how HFES has tried, as a professional organization, to meet the needs of its diverse members.
© All rights reserved Lund et al. and/or ACM Press
Lund, Arnold (2003): Book Review. In International Journal of Human-Computer Interaction, 15 (1) pp. 139-141.
Lund, Arnold (2001): Exploring TypeSpace: A Comparative Study of Interactive Evolution and Direct Manipulation. In: Proceedings of IFIP INTERACT01: Human-Computer Interaction 2001, Tokyo, Japan. pp. 729-730.
Reed, P., Holdaway, K., Isensee, Scott, Buie, Elizabeth, Fox, J., Williams, J. and Lund, Arnold (1999): User Interface Guidelines and Standards: Progress, Issues, and Prospects. In Interacting with Computers, 12 (2) pp. 119-142.
This article reviews progress in the development of standards and guidelines for human-computer interaction, including those developed within international and US standards bodies. Guidance for incorporating software ergonomics standards and guidelines into software design and development processes is discussed. Several different techniques that have been defined for assessing the conformance of a product to guidelines are reviewed. In addition, the strategies employed by formally approved standards developed in ISO and ANSI for determining conformance are discussed. Finally, we discuss the prospects and challenges for software ergonomics standards and guidelines that must be addressed as the pace of technological change continues to accelerate.
© All rights reserved Reed et al. and/or Elsevier Science
Karat, Clare-Marie, Lund, Arnold, Coutaz, JoŽlle and Karat, John (eds.) Proceedings of the ACM CHI 98 Human Factors in Computing Systems Conference April 18-23, 1998, Los Angeles, California.
Scholtz, Jean, Bellotti, Victoria, Schirra, Leslie, Erickson, Thomas, DeGroot, Jenny and Lund, Arnold (1998): Telework: When Your Job is On the Line. In Interactions, 5 (1) pp. 44-54.
Lund, Arnold (1997): Another Approach to Justifying the Cost of Usability. In Interactions, 4 (3) pp. 48-56.
Lund, Arnold (1996): Are We Having Fun Yet?. In Interactions, 3 (6) pp. 24-30.
Lund, Arnold (1994): Ameritech's Usability Laboratory: From Prototype to Final Design. In Behaviour and Information Technology, 13 (1) pp. 67-80.
Ameritech's human factors organization was established in 1989, and from the beginning its charter assumed that user-centred design, iterative usability testing, and beginning-to-end involvement in the product system development cycle would be central to its work. This article describes the laboratory resources that were created to support the organization. It identifies the needs of the human factors professionals using the lab that served as requirements for the design of the resources, and the interim lab that was built where implementation approaches to some of these requirements were tested and refined. It describes the final laboratory, as well as three different kinds of portable labs. The laboratory is a critical corporate resource, and while it continues to evolve as it is used, it has already demonstrated its value to the human factors organization it serves.
© All rights reserved Lund and/or Taylor and Francis
Sorce, James F., Lund, Arnold, Angiolillo, Joel S., Boggs, George J. and Sorce, James F. (1994): Human Factors Issues on the Information Highway. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 190-193.
This past year has been unique as planning and construction of the infrastructure to bring interactive video services to homes, schools, and businesses has begun in earnest. Ground breaking activity on new applications that use this evolving infrastructure will be intense well into the next century. It is appropriate, therefore, to examine the human factors issues that are being identified in these early stages. The problems are large, and years of research will be required before they are resolved. This panel will bring together people working on the "information highway" to discuss the issues they have been facing during these early stages, as the forms the new applications and interfaces are going to take just begin to appear.
© All rights reserved Sorce et al. and/or Human Factors Society
Lund, Arnold (1994): Navigating on the Information Highway. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 271-274.
The "information highway" is being created now, and the design task is monumental. Some of the most critical problems in designing a navigation environment have never been addressed before, and developers are demanding that either we (as human interface designers) supply answers now or they will make up their own answers. There is too little time and there are too few resources to fully explore interesting theoretical issues, and yet the results of such exploration (if on the right topics) could be critically important. This paper will review some of the practical design issues that Ameritech has identified as being important in defining a navigation environment, and approaches we have taken to those design issues. These approaches have been shaped by a lack of design guidance in some areas, and a finite set of resources (especially time). The paper will also identify directions where research would be useful, and time frames during which the results will still be valuable.
© All rights reserved Lund and/or Human Factors Society
Schumacher, Robert M. and Lund, Arnold (1993): Development of a Usable Graphical User Interface Design Guide. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 21-26.
A corporate reality, that poor user interface design negatively affects employees and customers, led us to develop a graphical user interface design guide. We discovered in developing the document that current reference materials are not very helpful and are hard to use. We considered several areas for improvement, including using copious examples, providing behavioral rationale for choice of interface controls, etc. Our experiences so far have been positive and we hope will result in achieving our desired results of improving overall interface design.
© All rights reserved Schumacher and Lund and/or Elsevier Science
Show list on your website
Join our community and advance:
Changes to this page (author)05 Jul 2011: Modified05 Jul 2011: Modified
05 Jul 2011: Modified
16 Jan 2011: Modified
24 Apr 2008: Added
24 Jul 2007: Modified
29 Jun 2007: Modified
28 Jun 2007: Modified
26 Jun 2007: Modified
26 Jun 2007: Added
28 Apr 2003: Added
28 Apr 2003: Added
Page maintainer: The Editorial Team