Arnold Lund

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Has also published under the name of:
"Arnold M. Lund", "A. Lund", and "Arnie Lund"



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Publications by Arnold Lund (bibliography)

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» 2008 «

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Burnett, Margaret, Costabile, Maria Francesca, Catarci, Tiziana, Ruyter, Boris de, Tan, Desney S., Czerwinski, Mary and Lund, Arnold (eds.) Proceedings of the SIGCHI conference on Human factors in computing systems, CHI 2008 5-10 April, 2008, Florence, Italy.

» 2005 «

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Lund, Arnold, Strother, Lynn and Rogers, Wendy A. (2005): The human factors and ergonomics society perspective. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1091-1092. Available online

We first describe the Human Factors and Ergonomics Society (HFES), then our challenges with respect to meeting the needs of multidisciplinary professionals. We discuss how HFES has tried, as a professional organization, to meet the needs of its diverse members.

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» 2003 «

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Lund, Arnold (2003): Book Review. In International Journal of Human-Computer Interaction, 15 (1) pp. 139-141

» 2001 «

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Lund, Arnold (2001): Exploring TypeSpace: A Comparative Study of Interactive Evolution and Direct Manipulation. In: Proceedings of IFIP INTERACT01: Human-Computer Interaction 2001, Tokyo, Japan. pp. 729-730.

» 1999 «

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Reed, P., Holdaway, K., Isensee, Scott, Buie, Elizabeth, Fox, J., Williams, J. and Lund, Arnold (1999): User Interface Guidelines and Standards: Progress, Issues, and Prospects. In Interacting with Computers, 12 (2) pp. 119-142

This article reviews progress in the development of standards and guidelines for human-computer interaction, including those developed within international and US standards bodies. Guidance for incorporating software ergonomics standards and guidelines into software design and development processes is discussed. Several different techniques that have been defined for assessing the conformance of a product to guidelines are reviewed. In addition, the strategies employed by formally approved standards developed in ISO and ANSI for determining conformance are discussed. Finally, we discuss the prospects and challenges for software ergonomics standards and guidelines that must be addressed as the pace of technological change continues to accelerate.

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» 1998 «

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Karat, Clare-Marie, Lund, Arnold, Coutaz, Joëlle and Karat, John (eds.) Proceedings of the ACM CHI 98 Human Factors in Computing Systems Conference April 18-23, 1998, Los Angeles, California.

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Scholtz, Jean, Bellotti, Victoria, Schirra, Leslie, Erickson, Thomas D., DeGroot, Jenny and Lund, Arnold (1998): Telework: When Your Job is On the Line. In Interactions, 5 (1) pp. 44-54

» 1997 «

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Lund, Arnold (1997): Another Approach to Justifying the Cost of Usability. In Interactions, 4 (3) pp. 48-56

» 1996 «

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Lund, Arnold (1996): Are We Having Fun Yet?. In Interactions, 3 (6) pp. 24-30

» 1994 «

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Lund, Arnold (1994): Ameritech's Usability Laboratory: From Prototype to Final Design. In Behaviour and Information Technology, 13 (1) pp. 67-80

Ameritech's human factors organization was established in 1989, and from the beginning its charter assumed that user-centred design, iterative usability testing, and beginning-to-end involvement in the product system development cycle would be central to its work. This article describes the laboratory resources that were created to support the organization. It identifies the needs of the human factors professionals using the lab that served as requirements for the design of the resources, and the interim lab that was built where implementation approaches to some of these requirements were tested and refined. It describes the final laboratory, as well as three different kinds of portable labs. The laboratory is a critical corporate resource, and while it continues to evolve as it is used, it has already demonstrated its value to the human factors organization it serves.

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Sorce, James F., Lund, Arnold, Angiolillo, Joel S., Boggs, George J. and Sorce, James F. (1994): Human Factors Issues on the Information Highway. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 190-193.

This past year has been unique as planning and construction of the infrastructure to bring interactive video services to homes, schools, and businesses has begun in earnest. Ground breaking activity on new applications that use this evolving infrastructure will be intense well into the next century. It is appropriate, therefore, to examine the human factors issues that are being identified in these early stages. The problems are large, and years of research will be required before they are resolved. This panel will bring together people working on the "information highway" to discuss the issues they have been facing during these early stages, as the forms the new applications and interfaces are going to take just begin to appear.

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Lund, Arnold (1994): Navigating on the Information Highway. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 271-274.

The "information highway" is being created now, and the design task is monumental. Some of the most critical problems in designing a navigation environment have never been addressed before, and developers are demanding that either we (as human interface designers) supply answers now or they will make up their own answers. There is too little time and there are too few resources to fully explore interesting theoretical issues, and yet the results of such exploration (if on the right topics) could be critically important. This paper will review some of the practical design issues that Ameritech has identified as being important in defining a navigation environment, and approaches we have taken to those design issues. These approaches have been shaped by a lack of design guidance in some areas, and a finite set of resources (especially time). The paper will also identify directions where research would be useful, and time frames during which the results will still be valuable.

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» 1993 «

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Schumacher, Robert M. and Lund, Arnold (1993): Development of a Usable Graphical User Interface Design Guide. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 21-26.

A corporate reality, that poor user interface design negatively affects employees and customers, led us to develop a graphical user interface design guide. We discovered in developing the document that current reference materials are not very helpful and are hard to use. We considered several areas for improvement, including using copious examples, providing behavioral rationale for choice of interface controls, etc. Our experiences so far have been positive and we hope will result in achieving our desired results of improving overall interface design.

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Changes to this page (author)

10 Feb 2010: Enabled abstracts to be shown on Arnold Lund's author page.
24 Apr 2008: Author was added to the bibliography (approved by an editor)
24 Jul 2007: Author was edited
29 Jun 2007: Author was edited
28 Jun 2007: Author was edited
26 Jun 2007: Author was edited
26 Jun 2007: Author was added to the bibliography
28 Apr 2003: Added the author to the bibliography
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1993-2008
Publication count:13
Number of co-authors:26



Productive colleagues

Arnold Lund's 3 most productive colleagues in number of publications:

Mary Czerwinski:68
Jean Scholtz:52
Maria Francesca Cost..:51


Collaboration count

Number of publications with 3 favourite co-authors:

James F. Sorce:2
Lynn Strother:1
Robert M. Schumacher:1

 

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Mar 20

Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

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