Number of co-authors:11
Number of publications with 3 favourite co-authors:Martina Angela Sasse:3Tim Coughlan:3Yvonne Rogers:3
Anne Adams's 3 most productive colleagues in number of publications:Yvonne Rogers:93Ann Blandford:69Martina Angela Sas..:39
The moment clients realize that revisions are not an all-you-can-eat buffet, suddenly they realize they are not hungry.
-- Lester Beall
Read the fascinating history of Wearable Computing, told by its father, Steve Mann
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Personal Homepage: uclic.ucl.ac.uk/usr/anne/index.html
Current place of employment: UCL interaction center
Dr. Anne Adams is a Research Fellow at UCL Interaction Centre and a visiting Senior Lecturer at the Middlesex University 'Interaction Design Centre' and external examiner for Bath University. Recent research has reviewed the use of information and digital resources within different parts of the health service. Findings were not only published but also fed back to the information providers and designers in the development of their systems. The success of this project has increased collaborative links both within the public and commercial sector.
Dr Adams previous research into usability and security (i.e. authentication, privacy and trust) has extended into CSCW and multimedia communications. Recent publications and a Book chapter relate to these issues in both the academic and health domain.
She is a member of the ACM and has been on the committee for the British HCI group and has organised the Healthcare Digital Library workshop (at the European Conference for Digital libraries) for the past two years. She has presented at and chaired sessions at international conferences and been both an invited and keynote speaker for academic, industrial and health organisations across the world. In 2005 she was an invited speaker at the 'Royal Society of Medicine' and 'GOOGLE' while also winning the 'best international paper' at the IEEE / ACM joint conference for digital libraries.
Publications by Anne Adams (bibliography)
Coughlan, Tim, Adams, Anne, Collins, Trevor, Davies, Sarah, Lea, John and Rogers, Yvonne (2011): Working with 'mission control' in scientific fieldwork: supporting interactions between in situ and distanced collaborators. In: Proceedings of ACM CSCW11 Conference on Computer-Supported Cooperative Work 2011. pp. 617-620.
Interaction between in situ and distanced collaborators focused on the physical environment is an under-explored research area, where there is potential for novel mobile and indoor technologies to enhance activities. This paper describes research in progress to explore how new forms of collaborative learning in scientific fieldwork can be supported. We describe field trials of a prototype system designed to connect higher education students engaged in earth science fieldwork with peers based in a 'mission control' type environment. We discuss how analysis of these trials is leading us to identify new requirements to support effective collaboration between users based across contrasting locations, including issues of spatial coherence, deictic communication and reflection.
© All rights reserved Coughlan et al. and/or their publisher
Adams, Anne, Coughlan, Tim, Lea, John, Rogers, Yvonne, Davies, Sarah and Collins, Trevor (2011): Designing interconnected distributed resources for collaborative inquiry based science education. In: JCDL11 Proceedings of the 2010 Joint International Conference on Digital Libraries 2011. pp. 395-396.
This paper describes the design and evaluation of a distributed information resource system (IRS) shared between field and laboratory settings for higher education geology students. An investigation of geo-science scholarship and technical pilot studies highlighted the importance of situational specific and distributed information usage. To advance our understanding of novel resource approaches (i.e. from tabletops to tablets) and collaborative learning, two in-depth field trials evaluated 21 students' information journeys (i.e. initiating information needs, facilitating information and collaborative interpretation). Analysis identified how a designing for a varied device ecology supported information filtering and empathy between locations provoking deeper reflection and abstract understanding in the field, while live collaborative remote interaction provided an engaging yet distinct learning experience for those in the laboratory.
© All rights reserved Adams et al. and/or their publisher
Coughlan, Tim, Adams, Anne and Rogers, Yvonne (2010): Designing for balance: Out There and In Here. In: Proceedings of the HCI10 Conference on People and Computers XXIV 2010. pp. 468-473.
This paper describes the 'Out There and In Here' project, in which we explore the combined use of mobile technologies and static indoor technologies to support novel forms of collaborative field trip learning. We are currently developing a system to support balanced collaboration between geology students 'Out There' in the field, and their peers located in a specially designed 'In Here' laboratory. Here we explain the background to the project, and describe data collected on perceptions of field learning in geology that is directing design. In particular, we discuss bringing the 'Out There' experience 'In Here', whilst also enhancing the field experience. This requires the concurrent development of technologies and activities, and balancing the control required for effective learning with scope for user creativity.
© All rights reserved Coughlan et al. and/or BCS
Sweeney, Breen and Adams, Anne (2009): Virtual world users evaluated according to environment design, task based and affective attention measures. In: Proceedings of the HCI09 Conference on People and Computers XXIII 2009. pp. 381-387.
This paper presents research that engages with virtual worlds for education users to understand design of these applications for their needs. An in-depth multi-method investigation from 12 virtual worlds participants was undertaken in three stages; initially a small scale within-subjects eye-tracking comparison was made between the role playing game 'RuneScape' and the virtual social world 'Second Life', secondly an in-depth evaluation of eye-tracking data for Second Life tasks (i.e. avatar, object and world based) was conducted, finally a qualitative evaluation of Second Life tutorials in comparative 3D situations (i.e. environments that are; realistic to surreal, enclosed to open, formal to informal) was conducted. Initial findings identified increased users attention within comparable gaming and social world interactions. Further analysis identified that 3D world focused interactions increased participants' attention more than object and avatar tasks. Finally different 3D situation designs altered levels of task engagement and distraction through perceptions of comfort, fun and fear. Ultimately goal based and environment interaction tasks can increase attention and potentially immersion. However, affective perceptions of 3D situations can negatively impact on attention. An objective discussion of the limitations and benefits of virtual world immersion for student learning is presented.
© All rights reserved Sweeney and Adams and/or their publisher
Adams, Anne and Blandford, Ann (2005): Digital libraries' support for the user's 'information journey'. In: JCDL05: Proceedings of the 5th ACM/IEEE-CS Joint Conference on Digital Libraries 2005. pp. 160-169.
The temporal elements of users' information requirements are a continually confounding aspect of digital library design. No sooner have users' needs been identified and supported than they change. This paper evaluates the changing information requirements of users through their 'information journey' in two different domains (health and academia). In-depth analysis of findings from interviews, focus groups and observations of 150 users have identified three stages to this journey: information initiation, facilitation (or gathering) and interpretation. The study shows that, although digital libraries are supporting aspects of users' information facilitation, there are still requirements for them to better support users' overall information work in context. Users are poorly supported in the initiation phase, as they recognize their information needs, especially with regard to resource awareness; in this context, interactive press-alerts are discussed. Some users (especially clinicians and patients) also require support in the interpretation of information, both satisfying themselves that the information is trustworthy and understanding what it means for a particular individual.
© All rights reserved Adams and Blandford and/or ACM Press
Adams, Anne and Blandford, Ann (2005): Bridging the gap between organizational and user perspectives of security in the clinical domain. In International Journal of Human-Computer Studies, 63 (1) pp. 175-202.
An understanding of 'communities of practice' can help to make sense of existing security and privacy issues within organizations; the same understanding can be used proactively to help bridge the gap between organizational and end-user perspectives on these matters. Findings from two studies within the health domain reveal contrasting perspectives on the 'enemy within' approach to organizational security. Ethnographic evaluations involving in-depth interviews, focus groups and observations with 93 participants (clinical staff, managers, library staff and IT department members) were conducted in two hospitals. All of the data was analysed using the social science methodology 'grounded theory'. In one hospital, a community and user-centred approach to the development of an organizational privacy and security application produced a new communication medium that improved corporate awareness across the organization. User involvement in the development of this application increased the perceived importance, for the designers, of application usability, quality and aesthetics. However, other initiatives within this organization produced clashes with informal working practices and communities of practice. Within the second hospital, poor communication from IT about security mechanisms resulted in their misuse by some employees, who viewed them as a socially controlling force. Authentication mechanisms were used to socially exclude users who were formally authorized to access systems but whose access was unacceptable within some local communities of practice. The importance of users' security awareness and control are reviewed within the context of communities of practice.
© All rights reserved Adams and Blandford and/or Academic Press
Nilsson, Maria, Adams, Anne and Herd, Simon (2005): Building security and trust in online banking. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1701-1704.
Growing threats to online banking security (e.g. phishing, personal identify fraud) and the personal nature of the data make the balance between security, trust and usability vital. However, there is little published research about what influences users' perceptions of online banking security and trust. This study identifies that the type of authentication system used can affect users' subsequent perceived control, situational awareness and trust. The results from a questionnaire and in-depth interviews with 86 participants were triangulated to compare two different authentication processes, namely, a 'security box' (i.e. random system generated passwords at the users' location) and 'fixed passwords' (i.e. user owned and constant). The security box and login procedures were perceived significantly more trustworthy and secure at any location than 'fixed passwords'. Four main concepts were identified: "trust" "the authentication system", "location" and "control". The implications of these findings for HCI are discussed.
© All rights reserved Nilsson et al. and/or ACM Press
Adams, Anne and Sasse, Martina Angela (1999): Taming the wolf in sheep's clothing: privacy in multimedia communications. In: ACM Multimedia 1999 1999. pp. 101-107.
Adams, Anne and Sasse, Martina Angela (1999): Users Are Not The Enemy. In Communications of the ACM, 42 (12) pp. 40-46.
Adams, Anne, Sasse, Martina Angela and Lunt, Peter (1997): Making Passwords Secure and Usable. In: Thimbleby, Harold, O'Conaill, Brid and Thomas, Peter J. (eds.) Proceedings of the Twelfth Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers XII August, 1997, Bristol, England, UK. pp. 1-19.
To date, system research has focused on designing security mechanisms to protect systems access although their usability has rarely been investigated. This paper reports a study in which users' perceptions of password mechanisms were investigated through questionnaires and interviews. Analysis of the questionnaires shows that many users report problems, linked to the number of passwords and frequency of password use. In-depth analysis of the interview data revealed that the degree to which users conform to security mechanisms depends on their perception of security levels, information sensitivity and compatibility with work practices. Security mechanisms incompatible with these perceptions may be circumvented by users and thereby undermine system security overall.
© All rights reserved Adams et al. and/or Springer Verlag
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