Andrew graduated from Penn State University with a Masters Degree in Computer Science. As of 2007, he is employed at IBM as a Staff Software Engineer in the Software Group.
Ritter, Frank E., Freed, Andrew R. and Haskett, Onida L. M. (2005): Discovering user information needs: the case of university department web sites. In Interactions, 12 (5) pp. 19-2727
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