No description available of Alicia Flanders...
Sawyer, Paul, Flanders, Alicia and Wixon, Dennis (1996): Making a Difference -- The Impact of Inspections. In: Tauber, Michael J., Bellotti, Victoria, Jeffries, Robin, Mackinlay, Jock D. and Nielsen, Jakob (eds.) Proceedings of the ACM CHI 96 Human Factors in Computing Systems Conference April 14-18, 1996, Vancouver, Canada. pp. 376-382. Available online
Raven, Mary Beth and Flanders, Alicia (1996): Using Contextual Inquiry to Learn About Your Audiences. In ACM SIGDOC *Journal of Computer Documentation, 20 (1) pp. 1-13