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Albert Selvin

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Publications by Albert Selvin (bibliography)

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2001
 
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Conklin, Jeff, Selvin, Albert, Shum, Simon Buckingham and Sierhuis, Maarten (2001): Facilitated hypertext for collective sensemaking: 15 years on from gIBIS. In: Hypertext'01 - Proceedings of the Twelfth ACM Conference on Hypertext and Hypermedia August 14-18, 2001, Aarhus, Denmark. pp. 123-124.

This paper outlines the technical and social dimensions to a hypertext tool that has been successfully used in organizational settings to improve meetings, and capture group memory in real time. The approach derives from hypertext research systems from the mid-1980s-90s which sought to manipulate conceptual structures as hypertextual concept maps. However, many did not receive sustained use due to issues of cognitive overheads and representational inflexibility. Many decided that such tools would never fulfill their promise. The gIBIS system exemplified this early work, but has since evolved into a broader approach to collective sensemaking called Compendium. We outline Compendium, which demonstrates the impact that a hypertext facilitator can have on the learning and adoption problems that often ambush hypertext sensemaking tools before they have the chance to establish roots in work practice.

© All rights reserved Conklin et al. and/or ACM Press

 
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28 Apr 2003: Added

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Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

 
 
The Social Design of Technical Systems: Building technologies for communities. 2nd Edition
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
Gamification at Work: Designing Engaging Business Software
by Janaki Mythily Kumar and Mario Herger
start reading
 
 
 
 
The Social Design of Technical Systems: Building technologies for communities
by Brian Whitworth and Adnan Ahmad
start reading
 
 
 
 
The Encyclopedia of Human-Computer Interaction, 2nd Ed.
by Mads Soegaard and Rikke Friis Dam
start reading