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Albert Selvin

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Publications by Albert Selvin (bibliography)

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2001
 
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Conklin, Jeff, Selvin, Albert, Shum, Simon Buckingham and Sierhuis, Maarten (2001): Facilitated hypertext for collective sensemaking: 15 years on from gIBIS. In: Hypertext'01 - Proceedings of the Twelfth ACM Conference on Hypertext and Hypermedia August 14-18, 2001, Aarhus, Denmark. pp. 123-124.

This paper outlines the technical and social dimensions to a hypertext tool that has been successfully used in organizational settings to improve meetings, and capture group memory in real time. The approach derives from hypertext research systems from the mid-1980s-90s which sought to manipulate conceptual structures as hypertextual concept maps. However, many did not receive sustained use due to issues of cognitive overheads and representational inflexibility. Many decided that such tools would never fulfill their promise. The gIBIS system exemplified this early work, but has since evolved into a broader approach to collective sensemaking called Compendium. We outline Compendium, which demonstrates the impact that a hypertext facilitator can have on the learning and adoption problems that often ambush hypertext sensemaking tools before they have the chance to establish roots in work practice.

© All rights reserved Conklin et al. and/or ACM Press

 
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Jul 29

There is an old English folk saying that goes, "If you can't stand the heat, get out of the kitchen." I have a different approach: Do something about the heat. The folk saying would have us accept the poor designs of the world. Why? After all, if people were responsible for the "heat" in the first place, then people should be able to do something about it. Is the kitchen too hot? Redesign it.

-- Don Norman

 
 

Featured chapter

Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess

User Experience and Experience Design !

 
 

Our Latest Books

Kumar and Herger 2013: Gamification at Work: Designing Engaging Business Software...
by Janaki Mythily Kumar and Mario Herger

 
Start reading

Whitworth and Ahmad 2013: The Social Design of Technical Systems: Building technologies for communities...
by Brian Whitworth and Adnan Ahmad

 
Start reading

Soegaard and Dam 2013: The Encyclopedia of Human-Computer Interaction, 2nd Ed....
by Mads Soegaard and Rikke Friis Dam

 
Start reading
 
 

Help us help you!