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ReferencesNavigation arrowAuthorsNavigation arrowAlan Diehl
May 23

“ Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives. ”

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Alan Diehl

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Publications by Alan Diehl (bibliography)

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1992
 
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Taylor, James, Robertson, Michelle M., Helmreich, Robert L., Kanki, Barbara, Diehl, Alan and Sherman, Paul J. (1992): New Directions of Cockpit Resource Management (CRM) Training. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 895-896.

“Training in cockpit resource management training (now known generically as crew resource management training) for airline flight crews was introduced in the late 1970's. It has spread through many air carriers in the U.S. commercial aviation industry, to several foreign carriers and to various sectors of U.S. and Canadian military aviation. This training has also been extended from the cockpit to cabin crews to maintenance and to air traffic control. Although specific programs differ from one organization to another, CRM as used here typically involves training in several interpersonal and team-related concepts: (e.g., communication skills, team decision-making) as well as skills for individual decision making such as self-knowledge, situational awareness, and assertiveness skills. The effect of CRM training in airline flight operations has been widely studied during the 1980s. Numerous reports document CRM's positive impact on the attitudes and performance of flight crews (cf., Helmreich, Foushee, Benson,&Russini, 1986; Helmreich, Predmore, Irwin, Butler, Taggart, Willhelm, Clothier, 1991). Taken together the evidence shows that team coordination among aviation "mangers" and between them and subordinates, improves system effectiveness and safety. Teamwork in aviation has recently become a topic of importance and interest. For example, as a result of recent work researching team concepts in aviation maintenance, further investigations have been recommended by both industry and government groups as a national priority (Federal Aviation Administration "The National Plan for Aviation Human Factors," Washington, DC: 1991). CRM training has subsequently been introduced to maintenance and in Air Traffic Control as well. The intention of this panel is to discuss the underlying concepts of teamwork training, its historical perspective, and current research activities and state of the art of CRM training and its varied application in the aviation field. The first panelist will present a brief historical background and philosophy of CRM and how the foundation of CRM training was established. Building on this, the second panelist will discuss CRM research activities as it relates to flight crews in the commercial aviation area. The third panelist will present the implementation of CRM in the military setting and what effects it has had on flight crew safety and effectiveness. The application of CRM to maintenance operations will be the focus of the fourth paper which describes implementing a CRM-type training in maintenance and its effects on maintenance performance. Lastly, the fifth panelist will present the initial stages of assessing air traffic controller's attitudes towards management CRM-related concepts. Concluding the panel discussions will be the panel chair who will summarize and highlight the major points.”

© All rights reserved Taylor et al. and/or Human Factors Society

1990
 
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Diehl, Alan (1990): The Effectiveness of Aeronautical Decisionmaking Training. In: D., Woods, and E., Roth, (eds.) Proceedings of the Human Factors Society 34th Annual Meeting 1990, Santa Monica, USA. pp. 1367-1371.

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© All rights reserved Diehl and/or Human Factors Society

 
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Changes to this page (author)

19 Feb 2010: Modified
26 Jun 2007: Added
26 Jun 2007: Added

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May 23

“ Knowledge is commonly socially constructed, through collaborative efforts towards shared objectives or by dialogues and challenges brought about by different persons' perspectives. ”

-- G. Salomon (in "Distributed Cognitions: Psychological and Educational Considerations")

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!

 
 
 
 
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