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Agnieszka Matysiak Szostek

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Agnieszka Matysiak Szostek

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Publications by Agnieszka Matysiak Szostek (bibliography)

» 2008 «

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Szostek, Agnieszka Matysiak, Karapanos, Evangelos, Eggen, Berry and Holenderski, Mike (2008): Understanding the implications of social translucence for systems supporting communication at work. In: Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work 2008. pp. 649-658. Available online

“In this paper we describe a study that explored the implications of the Social Translucence framework for designing systems that support communications at work. Two systems designed for communicating availability status were empirically evaluated to understand what constitutes a successful way to achieve Visibility of people's communicative state. Some aspects of the Social Translucence constructs: Visibility, Awareness and Accountability were further operationalized into a questionnaire and tested relationships between these constructs through path modeling techniques. We found that to improve Visibility systems should support people in presenting their status in a contextualized yet abstract manner. Visibility was also found to have an impact on Awareness and Accountability but no significant relationship was seen between Awareness and Accountability. We argue that to design socially translucent systems it is insufficient to visualize people's availability status. It is also necessary to introduce mechanisms stimulating mutual Awareness that allow for maintaining shared, reciprocical knowledge about communicators' availability state, which then can encourage them to act in a socially responsible way.”

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» 2007 «

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Romero, Natalia, Szostek, Agnieszka Matysiak, Kaptein, Maurits and Markopoulos, Panos (2007): Behaviours and Preferences when Coordinating Mediated Interruptions: Social and System influence. In: Proceedings of the Tenth European Conference on Computer-Supported Cooperative Work 2007. pp. 351-370. Available online

“There is a growing interest in technologies for supporting individuals to manage their accessibility for interruptions. The applicability of these technologies is likely to be influenced by social relationships between people. This paper describes an experiment that examines interplay between a working relationship of an interruptor and an interruptee and two different system approaches to handle interruptions. We tested how system behaviour and the social relationship between the actors influence their interruption behaviours. Our results are consistent with prior research on the importance of relational benefit to understanding interruption. We found that interruptors were far more likely to be considerate of interruptees' activities, when they both shared a common goal. We have extended those findings by showing that interruptees display similar behaviours to those presented by interruptors. The results regarding the systems' influence show a clear trend towards the positive effect of the Automatic system on peoples' interruption behaviours which is based on: (i) visible interruption costs, (ii) social tension and (iii) system preference. We think that the results of this experiment translated into design implications can prove helpful in informing the design of computer-mediated solutions supporting interruption handling.”

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Szostek, Agnieszka Matysiak (2007): Awareness Solutions for Informal Communication Negotiation Support at Work. In: Baranauskas, Maria Cecília Calani, Palanque, Philippe A., Abascal, Julio and Barbosa, Simone Diniz Junqueira (eds.) DEGAS 2007 - Proceedings of the 1st International Workshop on Design and Evaluation of e-Government Applications and Services September 11th, 2007, Rio de Janeiro, Brazil. pp. 569-570. Available online

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Changes to this page (author)

19 Feb 2010: Enabled abstracts to be shown on Agnieszka Matysiak Szostek's author page.
25 Jul 2009: Author was edited

05 Jun 2009: Author was edited
07 Apr 2009: Author was added to the bibliography

Publication statistics

Publication period:2007-2008
Publication count:3
Number of co-authors:6

Productive colleagues

Agnieszka Matysiak Szostek's 3 most productive colleagues in number of publications:

Panos Markopoulos:66
Berry Eggen:20
Evangelos Karapanos:11

Collaboration count

Number of publications with 3 favourite co-authors:

Maurits Kaptein:1
Panos Markopoulos:1
Natalia Romero:1

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Conference Calendar

Mar 21

WritersUA Conf. for Software User Assistance

Mar 22

UX People

Mar 22

ETRA '10 - Eye Tracking Research & Applications Symp.

Mar 20

“ Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context. ”

-- Floyd, 1992, p. 24 ”

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